How to Get Customers to Review Your Business in 5 Steps

Online business reviews have become the cornerstone of consumer decision-making. A recent study revealed that 90% of consumers agree that a positive online review will influence their buying decision, and 86% said the same about negative reviews. Positive and plentiful reviews have also been proven to build trust in a brand and boost local SEO.

It’s important not to shy away from the review process in fear that you’ll receive a negative review. You can’t make a bad review dissapear, so the best way to combat it is to overshadow it with positive reviews. The bottomline: encourage happy customers to write reviews, here’s how:

1. Just Ask – Experts in business development and marketing agree that it’s completely appropriate to ask for a review outright. Be upfront, and ask soon; a great time to ask for a review is right after you complete the sale or project for your client (when the excitement of a job well done is still lingering).