How to Fix QuickBooks Error H505 (Multi-User Mode Error)

by Sophia Martin Accounting and Bookkeeping

Are you facing troubleshoot QuickBooks error H505 with easy & Convenient Methods and unable to deal with it? If yes, then today’s post can be of great help to you. The QuickBooks error H505 usually occurs when the user tries to open a company file that is not present on the system. Also, it can be seen when the QuickBooks company file needs some additional configuration. It belongs to H series error family and is related to the hosting settings. The error H505 comes on Windows XP, 7, 8, and Vista. And it comes up with an error description stating:

“QuickBooks has faced a problem and needs to close. Sorry for any inconvenience caused”.

There can be a couple of causes behind this error, which we will be discussing later in this post. Moreover, you can also contact QuickBooks ProAdvisors for any technical assistance at 1-800-761-1787.

Factors causing the QuickBooks Error H505

· The very common cause can be a damaged/incorrect .ND file

· Or QuickBooks services not initiated

· Could not get the IP address of the host system

· Also, incorrect settings of hosting configuration

· Incorrect/improper QuickBooks firewall settings

· Also, wrong DNS settings

Steps to fix the QuickBooks Error h505

The user can get rid of the error easily by making a new company file folder. The steps involved in this process are as follows:

· The very first step is to generate a replacement folder on the hosting system. And then share the original folder and windows access permissions to share the company files

· After that, if the user is not having access to the digital system, then it is important to consult an IT professional

· Also, in the new folder, copy .qbw file in the multi user mode again

· Followed by opening the company file

· It is expected that the error would not come up on the screen anymore

Alternate Steps you may try:

You may try following methods in order to resolve the multi-user error H505 from your QuickBooks:

· Update QuickBooks desktop to latest release version

· Download and install the QuickBooks Tools Hub on your server

· Run the QuickBooks Database Server Manager on your server, from the Tools Hub

· Check the services on your server

· Run QuickBooks File doctor tool

· Configure your firewall settings on your server

· Ping your server from a workstation

· Edit the Host File

That’s it with this post, and we hope that after implementing the above steps, you might be able to get rid of the QuickBooks error H505. However, for any further assistance call us right now at 1-800-761-1787! Our QuickBooks enterprise technical support professionals will guide with the best possible solution to the error.

Read Also: How to Fix QuickBooks Won’t Open Portable Company File?