How to file a consumer complaint in Patna Consumer Court?

by Kanika Goyal Online Consumer Forum

We frequently make purchases either in retail stores or going online, and it is common for us to be misled by the businesses or service providers. If you find yourself in Patna, there's no need to be affraid because there are dedicated courts to assist consumers. These are consumer courts, specifically created to assist individuals who have been misled by a company or service provider. With the assistance of a lawyer, you can file a complaint in Patna consumer court and get the resolution. So, don't hesitate to take legal assistance if you face any conflict regarding your purchase in Patna.

The result of your complaint to the consumer court will be influenced by factors like the condition of your case, the evidence you provide, and the effectiveness of your legal representation. It is always a good idea to hire a lawyer to help you with your case before making any decisions.

It is important to note that there is no fixed duration for the resolution of your complaint as it differs based on factors like the number of judges in the court, the complexity of the case, and how both parties respond. In Patna, the consumer courts are located at the Below State Commission Consumer Protection, Bihar, Patna, R-Block Road No.2, Daroga Rai Path, Patna-800001

It is always advisable to take legal assistance from a experience lawyer who is familiar with the consumer laws in Patna. They can assist you in knowing the proceeding, gathering evidence, and presenting your case effectively.

Let's see how you can file a Complaint in Patna Consumer Court:

Send legal Notice

Drafting a legal notice to the opposing party is the very first step one should opt for. legal notice will notify the opponent about your intentions and the experience you faced regarding the issue. It also provides them with an opportunity to resolve the problem on their own.

Lets check how to send legal notice:

Step 1: Draft the legal notice with the assistance of your attorney. This notification should contain all the details, including documents and what went wrong with you.

Step 2: After preparing the legal notice, make sure to review it thoroughly to ensure that it is accurate. Once you have reviewed it, request that your lawyer signs.

Step 3: Next, step is to deliver the legal notice to the company through a certified and approved postal service is advised.

Step 4: After sending the legal notice, retain the delivery details or acknowledgment receipt from the post office.

File consumer court complaint

If your problem still exists and opponent party fails to response on your legal notice or if you're not satisfied with the resolution they provide, you can take your dispute to the Consumer Court. There, you can file a case against the opposing party.

Here is how you can file a case in the Patna consumer court.

Step 1: Inform the opposite party through legal notice.

Step 2: Prepare Consumer Complaint with the help of an experienced lawyer, draft your consumer complaint with the details of your issue faced

Step 3: Collect all the relevant evidence to support your complaint.

Step 4: Select the Patna court having jurisdiction in your case.

Step 5: Deposit the required court fee as prescribed by the consumer court. This fee may differ depending on the nature and value of your complaint.

Step 6: Submit the case in the court along with the notarized affidavit.

After submitting the case, the court will require some time to approve the submission. Following that, you will receive a Case number that will allow you to track the status of your consumer case in the consumer court of Patna.

By following the above steps, you can effectively file a consumer complaint in Patna consumer court. This increases your chances of obtaining a favorable resolution to your consumer complaint.