How Microsoft Dynamics 365 can help in driving productivity for your business

by Scarlett Jonathon Head of Marketing at DynamicsSmartz

The COVID-19 pandemic has emphasized the need for digital transformation as a business imperative and not as an afterthought.

Businesses have been able to reduce computing expenses and increase efficiency thanks to technologies such as cloud-based application suites and platforms. Microsoft Dynamics 365 is a great example of such a solution.

Microsoft Dynamics 365 is a set of intelligent business applications that can help businesses speed digital transformation, modernize legacy systems, and shift from reactive to proactive business intelligence.

Separate customer relationship management (CRM) and enterprise resource management (ERP) systems are no longer a pain to manage with Dynamics 365. D365 brings together ERP and CRM capabilities to streamline operations and boost productivity.

Dynamics 365 performs better when combined with complementing technology to provide organizations with maximum efficiency. As a result, major businesses have begun to leverage this platform in conjunction with Office 365 apps including Word, Excel, and SharePoint to increase efficiency and productivity.

Microsoft 365 is a cloud-based platform that combines a smart, powerful operating system with mission-critical enterprise-grade security tools and fully integrated workplace productivity apps like Teams, Word, Excel, and PowerPoint to enhance efficiency, engagement, and collaboration.

Better Interaction with Customers

Building client relationships is an important part of every business since it ensures regular sales, which allows the company to expand. The integration of Dynamics 365 and Office 365 serves as a catalyst for these connections. It enables salespeople to access, collaborate with, and act on key data in a single window and on the go.

When a salesperson receives an order request in a traditional setup, they must contact other departments to learn about previous transactions, available inventory, and more information about the customer.

However, if they have access to Dynamics 365 and Office 365, they can use the CRM to locate the potential customer and gather any pertinent information. The salesperson will be able to place an order with the vendor for inventory refills while also delivering a quote to the potential buyer, all from the same window, in a matter of seconds.

You can perform all of this and more on the go, with no glitches - customer response times are decreased, increasing customer satisfaction, driving more sales, and propelling the company forward.

Eliminate wastage of time switching between stand-alone applications

Disparate systems lead to unproductivity in a business setup. Organizations can do away with managing disparate systems by integrating Dynamics 365 and Office 365. This eliminates the time required to switch back and forth between apps to gather pertinent business information.

Using stand-alone apps doesn’t just hamper business productivity, it can cause rampant inefficiencies. By integrating Microsoft 365 with D365, organizations can save precious time by automating mundane administrative tasks.

Leverage Dynamics 365 to ensure access to Enterprise Resources

Thanks to robust cloud-based solutions such as Dynamics 365, professionals across an organization- salespeople, HR, marketing specialists, project managers can all work remotely and seamlessly access everything they need to do their tasks.

Cloud ERP solutions have helped businesses significantly during the pandemic situation- whether it’s talking to customers, monitoring orders, generating reports or handling inventory. Dynamics Cloud has the potential to scale dynamically, reallocate resources and distribute the load, all of which are central to business efficiency.

Use Microsoft Teams to facilitate real-time Communication

In today’s fast-paced business landscape, staying connected is the need of the hour. You can use the diverse functions of Microsoft teams to seamlessly communicate and collaborate in real-time across the enterprise.

Due to the seamless integration between Dynamics 365 and Teams, users can just install rich desktop clients rather than web clients to cache data and achieve optimal outcomes when bandwidth is restricted or there are network challenges. Users can chat with peers, exchange documents, collaborate in real-time; all thanks to advanced communication capabilities that can help manage networking issues.

Simplified reporting

Reporting is a core business function. From sales, accounting to financials, it is important to analyze performance, business insights, and report figures. Streamlining reporting leads to reduced errors and boosts productivity.

This is another instance where the seamless integration between D365 and Office 365 comes in handy. Sales professionals can create insightful reports from D365 in seconds, making reporting hassle-free for everyone.

Besides, managers can ensure that these reports are available to everyone across the organization, fostering the free flow of data for greater business productivity and growth.

Use Microsoft Teams to facilitate real-time Communication

Simplified reporting

Besides, managers can ensure that these reports are available to everyone across the organization, fostering the free flow of data for greater business productivity and growth.