How Does TrackoBit Help in Technician Management?

Have you ever wondered how the maintenance for the devices integrated with the vehicle for a fleet management system stays in good shape? Well, technicians play a huge role in keeping these devices as good as new. But how having technicians is an added responsibility for fleet managers!

Do not worry, because TrackoBit has all its basics covered. It allows managers to not only track their technicians but do it from the same portal as their fleet management application. But this itself comes with an array of challenges that need optimisation. Let us look at the ways the admin app functions and mitigates problems. 

What is the Admin App

The admin app is a part of the fleet management system that helps managers track their technicians with ease. They can use it to assign tasks to their employees. The best part? They do not have to give the technicians complete access to the system for them to complete tasks. Thus, the data in the system, from vehicle to client information stays safe.

Managers have complete control over the data they share with their technicians. 

Thai eliminates the need for developing or investing in a system specially designed for technicians. We make sure that your vehicle tracking software is the complete package already!

Features of Technician Management by TrackoBit

TrackoBit is a multi-dynamic system with a lot of solutions. Some features that it provides operators for the technician management portal are:

• Task Assignment: Managers/persons in charge of technicians can assign them tasks with location right from the system. They can also keep track of the job sheet to ensure that there is no overlapping of tasks. Thus, eliminating any inconsistencies that manual management might cause. 

• Data Security: Technicians do not have access to the entire system. They can see the information of only the vehicles they have to work with. This prevents any data leaks. As it is said, better safe than sorry!

• Edit/Delete Information: Technicians have the freedom to edit and delete the information of the vehicles in the system. This is because there might be things they want to change after the inspection. Contacting the managers for every slight change can be a hassle and thus, they can do it themselves.

• Automatic SMS: As we mentioned, constantly communicating with the manager can be stressful. This is why technicians can solve problems by their understanding and send alerts for the status to the managers. 

• Report Generation: The system develops data reports for the technicians. Managers can use these reports to ensure that their technicians are productive and rightfully skilled. They can arrange training for the employees that need help as well. This helps boost the overall quality of the fleet operations. 

Conclusion 

When we tell you that investing in a fleet management system can be the best gift you can give to your fleet business, we are not lying. With solutions like route planning, driver behaviour management, fuel monitoring and asset tracking, it is a deal too good to pass along. Well, to add to the countless advantages, technician management is certainly up there as well. Fleet managers can let go of their stress and enjoy the luxury of automation.

Talking about good decisions, another one is choosing TrackoBit for your fleet business. It is one of the leading fleet management software in the market. The admin app is just one of the ways it can help you grow. Do not believe us? Well then watch it in action instead. Request a demo right away!