How Convinced are You that You Are Using the Best Business VoIP Service for Your Needs

To VoIP or not to VoIP, that is the question. How convinced are you that you’re currently using the best business VoIP service for your needs? When is the last time your phone service dropped a call or suffered an outage that lasted more than 30-minutes? Winter storms have been blasting us from East Coast to West Coast and everywhere in-between. On-premises phone services for business must be up to the challenge; otherwise, it’s your business that suffers, not the phone service company you’re using.

What are the key differences between on-premises and cloud-based communication services? Perhaps one of the biggest differences is how each is deployed. An on-premises service relies heavily on internal support, internal capabilities, local connections, and hardware that becomes obsolete the moment it’s installed. On the other hand, with a VoIP system, it’s simply a matter of making sure your existing bandwidth is sufficient to handle the communications your business requires and having access to the Internet. With a virtual phone system, total cost of ownership is reduced significantly. For a small business, any cost savings can be monumental to the success of failure in the first year.

An on-premises system that goes down requires a call to a repair technician. If an outage occurs with a cloud-based service, you will still be able to conduct business via your mobile devices. And, more importantly, your VoIP company will probably be aware of your service outage before you are.

Security has become a hot topic lately. On-premises systems are only as secure as on-site protection keeps them. An employee or untrained IT manager need only wield the proverbial sledge hammer and your system is toast. Whereas a virtual phone system has no such vulnerability, that is if the VoIP service you’re using has implemented the highest levels of security PanTerra has, like 2-phase authentication, encryption in-transit and at-rest, multiple active device manager, and single sign-on.

The best business VoIP service is the one that offers phone services for business that keep costs down, allow for future growth, keeps up with the demands of securing your data, and backs up its solution with a 100% guaranteed service level agreement that means they own any issue, regardless of where the issue occurs – with them or some other third-party vendor. That’s exactly what PanTerra offers its customers, peace of mind knowing their communications are in good hands.