Essentials To A Positive Supplier Relationship In The Restaurant Industry

Posted by Ricky A.
5
May 25, 2016
206 Views

In the restaurant industry, relationship with the supplier is a key element that significantly contributes towards the success or failure of any business.

Whether it’s the start of a new relationship, or one that is long standing, consistency and transparency are extremely important.

From the get go, it is advised that restaurant owners and suppliers collaborate to develop a list of priorities, identifying important deadlines, events, responsibilities, actions that have to be taken, and more. While in most cases, these objectives will mostly lay on the supplier’s side, it is good if restaurant owners are familiar with important aspects of particular rollouts.

What are the key elements of the rollouts? Here, we highlight a few. 

Set Up Duration And Timelines

The initial period of the interaction usually involves proper completion of all necessary paperwork. It is advised that you coordinate with the supplier to come to an agreement regarding the actual start date. Finalize a date that both parties are most comfortable with. There might be pressure on the suppliers end, or the other way around. Whatever the situation, give the supplier enough time to get things set up properly to ensure effective and efficient completion of the first order.

Clarify Product Specifications 

Prepare a product listing and share it with the supplier, identifying key specifications about listed items.

Let the supplier know what items they need to stock in their inventory to complete orders successfully. Moreover, also test the products to see if they meet standards as per your restaurant requirements.

Alternatively, you can specify certain branded products for the supplier to stock. Lastly, also discuss the availability of alternates just in case a specific food item or equipment is unavailable. 

Information Regarding Sales Tax

Certain items in some states are exempted from sales tax. Your suppliers can help identify what these products are, and also help keep track of them. Make sure to accommodate for such items in the bills.

Know The Order Process

It is important to familiarize yourself with the order process as a whole.

This may include using online software, training employees to use the system efficiently, order time and more.

Nowadays, many suppliers use online systems. Some companies even have systems that connect restaurant owners with relevant vendors, giving them access to thousands of products.

One such platform is ChefMod’s innovative vendor selection and management software, Enhanced Group Purchase Opportunities. You can learn more about this excellent initiative by visiting ChefMod’s website.

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