Don't let today's network challenges slow you down,Take a Load Off : Flightcase An IT Network

At Flightcase our clients expect their IT Systems to drive operational efficiencies and work effortlessly for their people..SO THAT’S WHAT WE DELIVER.

WE Plan
At the core of our firm is the ability to deliver remarkable technology outcomes through unique planning and scoping techniques. This leads to inspired thinking and extraordinary results for our clients.

WE Implement
Actions speak louder than words. Sound planning, turns into successful implementation as we go about our build and install phases. Highly collaborative in nature, it’s where we deliver on our promises.

WE Optimise
Our engineering  ensures the smooth performance of all your IT components with real time monitoring & alerting to systems maintenance, upgrades and reporting. We deliver transparency and understanding so you are always a head in the game.

WE are & We Offer

Network Operations Center Personnel (All Tiers/Levels)

Troubleshooting at Level ½ on VOIP Platforms & switches
Monitoring and doing initial activity to understand customer/vendor issues
Trouble ticket Management , Performance Management as per client tools
Handling tickets and responding as per SLAs
Dealing with Vendors (Termination Providers) for all type of technical issue through Mail or Live Chat
Full understanding of SIP/IP protocols, knowledge of Unix
Configures, Testing, and Monitoring LAN/WAN equipments and related soft switches.
Network Performance Management
Phone & Email Management

Outsourcing Services

Our support services are mainly to monitor and maintain your network.Our resources are available to provide you the flexibility and extensive understanding of the underlying principles of management services.We provide our clients a reliable,cost effective Network Monitoring and management solution,matched by quality driven processes.

Telecom Specialized Software Services

UI enriched applications
Middle ware business Services (SOA Architecture) supporting existing and new clients
Wireless Web Service to establish communication between Resellers/Subscriber and Telecom Provider etc
Upgrading legacy systems to latest upgraded software technologies

Sales / Account Management Services

Selling of wholesale / retail minutes IP/Data Carrier business worldwide
Business Development efforts to identify new routes, buy / sell relationships
IP carriers Account Management and support to all customers in the region
Create awareness amongst VoIP service providers/ IP carriers/ Channel partners around the world
Take part in Marketing initiatives, Product development, Inter carrier negotiations

Business Analysis and Rate Administration

Identify dial codes which should be broken out into the routing tables
Identify sales or other groups for decreases in traffic
Handling Rate Notification from Vendors and Rate update to Customers.
Evaluate new vendor rate sheets and see what volume and savings are available
Generating margin reports, customer traffic profile reports
Auditing of invoices to determine if issues are rate or volume related
Working with NOC/ appropriate group to identify non-working routes and remove from LCR and Premium table

Legal /Contract Administration
Legal Document Review and Management
Pre and Post-trial litigation support services
Advanced legal research and review
Paralegal support services
Legal Clerical Services
Litigation Coding
Legal Research

We are an Expertise , We are Flightcase
CRM
* Performance Reporting
* Network Performance Management
* Professional Services
* DCN (Data Communication Network ) Management Monitoring
* Condition Notification

Case Of Offerings

* 24x7 Product Support & Maintenance
* Level I,II and III Product Support
* Network Management,Operations & Support
* Application Development – Telecom/IT
* Legal/IT enabled Business Solutions/Platform creation

Software Development

* Telecom Software Development
* Telecom Domain Reporting
* Web Application Interfaces
* Open Source Technologies ( Java,Ruby on Rails and Perl)

“ When things do go a little awry you know we have the facts at our finger tips to diagnose and resolve the matter for you quickly to get you back up and running .”

For further details : http://fltcase.com/contact-us.php