Common Types of Complaints People Have About Carvana

by Brougham Interiors Home Decor Stores

Even though Carvana is one of the leading vehicle retailers online, there are myriad complaints that have been stacked about them over the years. In fact, there are more people who have mentioned "Carvana denied me," than there are those who got accepted. 

If you are new to Carvana and wish to know what can go wrong, this article is made just for you. 

Below mentioned is a list of common complaints that people have about Carvana –

1- Undisclosed damage to the vehicle

Many of the customers who have availed services from Carvana have raised complaints against the firm for selling them vehicles with various undisclosed damages. 

Buyers mentioned that the website tends to inform about the minor damages to the vehicle. But, once the vehicle is taken home, suddenly, a myriad of mechanical issues pop into the vehicle. 

In short, Carvana either fails to conduct a proper inspection or mention the vehicle's complete issue. 

2- Inability to get registration or title on time

Another common complaint about Carvana is the inability to get registration or title promptly. Instead, they keep giving a series of temporary tags. 

Since most of the states in the U.S. require dealers to provide a proper title within the said number of days, the dealers at Carvana end up providing temporary tags to prevent any penalties. 

If you have purchased a vehicle from Carvana and have waited for too long to receive the title, then an attorney can help you build a case under BBB lemon law. 

3- False advertising a vehicle feature 

Many of the Carvana customers have reported the false advertising they have come on the website and other places. 

These advertisements usually mention a certain feature in the vehicle that entices people into buying the car. However, it is only after contacting the experts at Carvana people find that the vehicle in question is either out of stock or sold. And sometimes, in order to obtain the feature in the vehicle in question, you may have to pay extra few dollars. 

4- Selling different vehicle than what was purchased 

People have also raised concerns about how Carvana ends up sending them a vehicle completely different than what they have paid for. 

Well, this is nothing but a classic deceptive trade.

5- Delay in delivery 

People have also mentioned that after a few months of the monthly payments, the experts at Carvana suddenly inform about the delay in the delivery of the vehicle. And the typical reason behind this delay is the unavailability of the model that the customer is paying for. 

Over to you

Well, there you have it. These are some of the common issues that people have had while dealing with Carvana over the years. 

If you or a loved one has faced any of these issues and wish to take the right action, connect with Allen Stewart to claim under BBB lemon law.

Andrew Richardson is the author of this Article. To know more about How to roll back digital odometer please visit our website:

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Created on Jun 1st 2022 02:50. Viewed 130 times.


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