Call Recording Made Simple and Secure for Business

A complete call recording solution isn’t too much to ask for. You want to record 100 percent of your calls, archive them capably, and find detailed calls quickly and easily. Life in the contact center just got easier. It has changed call recording evermore with a simplified approach to capturing and maintaining calls. As more and more companies identify the need to record all calls, it takes the hassle out of this business-critical endeavor. No more tired time looking for recordings. With Call Recording, advanced call query options and powerful metadata classification, let you search among hundreds of thousands of logged connections and play back related recordings quickly and easily.

There is a multi-tenant call recording solution for service providers looking to offer high-end IP call recording services to their customers at a reasonable price, with flexible billing options and low TCO.

A Call Recording Solution That Fits Your Needs

With call recorder, you no longer have to handle and keep up on-premise call recording software or hardware. Calls are mechanically recorded behind the scenes in secure cloud so you can access a recorded call anytime, anywhere on any internet-enabled device. And call recorder suitably integrates with CRM applications such as Sales force and Sugar CRM.

Why Use a Call Recorder?

There are many reasons that companies use a call recorder; some horizontal, some vertical. Industries of all types have realized the value of call recording as a result of new government regulations and possible proceedings. Call recording assures accuracy, serves as a "memory aid" in conflict declaration, and creates a successful training tool. Recorded calls can be used in training programs or may be essential to prove loyalty to government and industry regulations. Recording phone calls is vital and is a basic requirement for business phone systems at present.

HOSTED CALL RECORDING

Hosted call recording combined with call monitoring to implement a complete call quality program. These services offer a scalable solution at an affordable cost.

Hosted call recording allows customers who do not have a recording solution to combine call monitoring and recording in a single turnkey hosted and managed quality program. Sage call recorder utilizes features available with most call center switch technology to access calls for recording. This hosted solution provides customers with reliable recording without having to purchase, deploy, and manage their own recording system. Hosted call recording can be used as the primary recording solution or combined in a multi-center environment to provide records for centers that are not covered by currently installed systems.

Whether on-premise or hosted, call recording is best for service-centric organizations with a strong central on customer service, training, support and/or sales. In particular, there are clear compensation for authorized firms, insurance companies, call centers, public agencies, health centers, doctors’ surgeries and any FCA synchronized company that is officially bound to record calls.

 

To know more, visit them on their recognized websites http://www.tollring.com/