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Best Status Website Badge- How to Customize it

by Bhavitra TechSolutions Web Design Company In Bangladesh

Did you know that visibility of system status is among Jakob Nielsen's 10 heuristics in user interface design? The most respected web consultant and researcher in human-computer interaction, Jakob Nielsen, holds 79 patents. He believes that system status should always be displayed on every web platform, regardless of market, size, age or niche.

This advice was not popular ten years ago. Only the most powerful companies followed it. It is now a standard for digital businesses. Recent research shows that transparency is an important factor in creating great user experiences. Transparency builds trust and strengthens relationships with clients. It also generates leads and extends the product's life.

Status website badges indicate the system's operational status. The public status pages provide information such as system metrics, maintenance schedules, and incident data.

The latter is a common term, but the badge for status websites feels like new territory. It isn't. It is compatible with the status page, and strengthens it from the beginning. We will now explore the status website badges. Let's look at some great examples of status website badges to see how SaaS companies have made this possible.

What is a Badge for Status Websites?

According to the incident management team, the status badge serves two purposes: it is a visual cue that catches visitors' attention and provides vital information about a dynamic part.

It is used to show the health of a website platform. Also known as system status, it can be either a textual or visual representation. Similar to the deploy status, which displays the current state of the website automatically, this page also keeps up with the monitoring tool and is constantly updated to reflect the latest situation.

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It can indicate the status of the product, a particular feature, service or all the system's functions, depending on the niche and the size of the business.

A status badge generally reflects three conditions:

All services and tools are working fine. The system works perfectly.
A system glitch or incident has occurred and is being resolved.
The system, service or feature is unavailable or down.

Sometimes, however, you may also be able to see these states.

Degraded performance
Partial Outage
Major Outage

Each state has its own representation. Some incident management teams prefer labels. You can see a badge bearing the "System is OK" and "Systems down" titles. Others prefer color-coded indicators that indicate a healthy state and orange for the resolution being underway, while red is for inaccessibility.

These are the main reasons why this option is popular:

All visitors can understand it, regardless of their culture and language.
It immediately grabs attention. According to eye movement studies, graphics and numbers stand out clearly from text and are the first to grab attention.
It's easy to make it come to life.
It is flexible, responsive, and easily accessible.
It is tidy and neat, and takes up very little space.

Status badges can be read-only labels or indicators. Some teams make status badges interactive by adding tooltips or buttons to the icons or labels to briefly describe the situation. Sometimes, teams combine two approaches by using a well-designed pair of symbol and label to indicate the system's health.

A status badge is often added to the footer. Some platforms that heavily depend on the health of a system may include it in the header. This is to make it easier for users to find the important information. Online visitors can link status pages with status badges to quickly navigate to the report, learn more about the issue, the overall situation, and resolve details.

Important importance of a status badge on a website

There has been much discussion about the importance and value of including public status pages on web platforms. But what about this small component that is usually found in the footer?

It is a key component of the digital business today, particularly for those who have strong relationships with customers and prospects, as successful businesses and professional marketers agree.

Similar to The Google Partners Badge, which showed how far the company was meeting the requirements of the Partner program, the status badge on the website boosts confidence and improves company's reputation.

The company may also reap other significant benefits, such as the ability to secure its market position. Take, for example:

It builds trust.

It improves the platform's credibility.

It enhances the brand's reputation.

It qualifies for the brand.

It makes the company stand out from the rest.

It helps in the incident management process.

It removes all confusion and obscurity.

This reduces the number of support tickets.

It lowers tension in communication silos, saving support staff from minor requests.

This saves time for the entire team.

It keeps customers informed.

It is an essential part of a problem-solving environment that works well and provides an intuitive user experience.

Visual indicators are not new to the UI landscape. Status badges for websites are no exception. They are a natural fit for the digital age. They are easy to use and deliver the right message. They are therefore considered to be a great tool for communicating information and avoiding confusion during maintenance and incidents.

The Best Practices for Visual Indicators on Websites

It is important to learn the basics of visual indicators in web design before you start adding status badges to websites. These are the best practices.

You can divide status indicators into levels. This practice generally implies that there are three levels of status indicators: high, medium, or low. However, it is important to understand the distinctions between normal operations and degraded operations.

These are the guidelines for color indication

o Green - No known problems and scheduled maintenance.

o Orange - An investigation is underway

o Red - System outage or inaccessibility

You can use labels to indicate that the system is down or that the operating system is going.

Design principles and stereotypes should be respected.

To represent the consolidated indicator, use the most attention-grabbing color. It is usually red.

To find the best option, do A/B testing of various status indicator variants.

Labels should stand out from the rest. You can either underline them or make them stand out in an eye-catching color.

Be consistent with the design.

Last, but not least: Avoid cognitive overload by not using status indicators if the information isn't important enough to be highlighted.

Conclusion

Recent research shows that digital market expectations are rising. Customers expect companies to not only improve the quality of their products and interact through all distribution channels but also ensure transparency and avoid confusion.

Companies use a variety of approaches to reach this standard. One is creating a public page status page. This allows users to quickly access vital metrics such as uptime and maintenance schedules. Another is a badge on the status website that provides information about the operational status.

Many startups and young entrepreneurs neglect this approach, particularly the small indicators in the footer. It is important to remember that even small things can make a big difference in providing a great user experience for visitors and customers. They provide transparency, avoid confusion, and help maintain the company's well-deserved reputation.

You can follow our guide to get real insight from a successful web design company in Bangladesh and big names who have provided examples of status website badges.