Best Ecommerce Chatbots
by Reemi Shirsath Chief Operating Officer5 of the Best Chatbot Solutions for Marketers | Ecommerce Bot
“80% of businesses already use or plan to use a chatbot by 2020.” Of this out of all the industries considered E-commerce industry is poised to benefit 90% by implementing chatbot applications. So why exactly is Chatbot beneficial for e-commerce businesses? To understand this, we need to first focus on what is a chatbot solution and what functions a chatbot can perform for an E-commerce business.
What is an ecommerce Chatbot Solution?
A chatbot in can be explained as a form of messaging app that can interact with humans through natural language processing to provide clear and intelligent replies. Such messaging applications can automate routine conversations to provide improved customer service. As Chatbots get more sophisticated with the help of Artificial Intelligence and Machine Learning they can solve almost 80% initial queries without any human assistance. Resultantly the workload of customer support executives reduces significantly.
To know more click here
Sponsor Ads
Created on Sep 11th 2018 03:22. Viewed 633 times.
Comments
No comment, be the first to comment.