AI-Driven Assessment

by James R. Writer

Humans have arrived at such a stage in the development process that they make machines do things that would require intelligence if done by men. The whole idea of artificial intelligence (AI) is astounding. AI is creating a mind with the hope to make it as pure a mind as possible for a computer. Here, a machine performs cognitive functions such as reasoning, learning, perceiving, and problem-solving. Through a course introduced by the world’s largest online education learning app Byju’s, there are many insights gained from a course on Artificial Intelligence.

But is AI a threat or a tool?

There has been much debate on the matter. Some people believe that machines possessing superintelligence can bring a whole lot of chaos to the human race. On the other hand, some think that AI is a massive tool that can assist in modifying the world. For instance, AI-driven assessments are very effective in the workplace. It is a part of many candidates’ and employees’ psychometric assessments.

Byju’s Artificial Intelligence Learning Course suggests that ‘by combining robotic process automation, machine learning, pattern matching, and natural language processing, AI plays a significant and meaningful role in analyzing and interpreting vast amounts of candidate data’. AI-driven assessment is growing at a rapid pace. The developers are already looking for ways for AI to evaluate the responses to open-ended questions. Furthermore, they are working on creating an avatar that can conduct interviews.

AI-driven assessments provide numerous benefits to their users in the workplace. It is bound to increase efficiency, and unlike humans, there is very little chance of AI making a mistake while analyzing large amounts of data. It can even improve candidates’ experience. Most importantly, it can reduce bias decisions made while hiring. In most cases, biases form due to the tendency of the human brain to categorize new people and new information and link it with past experiences. AI can reduce conscious and unconscious bias. On top of that, allowing AI to learn by monitoring humans offers a legally defensible approach.

It is highly profitable to make use of AI-driven assessments, but it comes with its challenges. To create custom AI systems that mirror human behavior and perform their best practices, one needs time and a fair amount of information. While AI can analyze large amounts of data, it can still be misinterpreted and misused. Therefore, data handling becomes essential. Ethics and morality are an integral part of the process of AI-driven assessments. Confining the AI’s role to provide information and increase efficiency should do the trick. Its employment should only take place to deliver valuable information at every step of the selection process to support the final decision. Additionally, it can be hard to determine why a candidate was hired or rejected by the AI system. This weakens defensibility, leaving the firm vulnerable to litigation, but if the AI system is custom-made, then there can be transparent and defensible selection decisions.

AI is the future, and the end is here. It is here to replace the traditional metric-based performance assessment system, as it appears restrictive to many companies. Either the efficiency or inefficiency of a candidate is brutal to assess, or some people tend to be biased while hiring someone because they know that candidate or due to past experiences, or people can make mistakes while analyzing a candidate’s data; the list goes on. To tackle these issues of the traditional performance assessment system with ease, a custom AI system for assessments can lend a hand. It shows the potential for positive change. After all, artificial intelligence is all about human decision-making with more sophisticated technologies.