QuickBooks Connection Has Been Lost: A Detailed Guide to Fix It

You won’t be able to access the company file if QuickBooks fails to connect with the server. At this time, the software throws an error message saying the “QuickBooks connection has been lost.” Also, it will ask you to close the QB application; otherwise, it may lead to data loss. Due to poor internet connection, firewall interference, and damaged company files, you are more likely to encounter this problem.

To get you out of this, we have conducted extensive research and brought you some troubleshooting methods. Jump into the post to discover new insights by reading our blog.

If you don’t want to take a risk, consider consulting our professional advisors for assistance. They are equipped and will be happy to guide you. To connect with a QB expert, dial 1.855.738.2784.

Reasons Why QuickBooks Can’t Connect to Company Files

Let’s take a look at the reasons that might lead you to connection issues in QB.

1. It might get hampered by the outdated.
2. If multiple workstations host company files over a network.
3. This may be caused by an internet connection issue.
4. Multiple systems are set to multi-user mode.
5. It can be due to antivirus or firewall interference.
6. If QuickBooks hosting mode is off, there is a high chance of experiencing this issue.
7. You may come across this issue because Windows power management settings are in activated sleep or hibernation mode.
8. This can be due to corrupted company data.

How to Overcome QuickBooks Connection Has Been Lost Issues Effectively

Take the following resolution into account and get rid of connection issues in QB. See what experts advise in these methods.

Solution 1: Open the file again

Sometimes, when you first try to open the file, you might fail to do so, but when you open it again, it opens. Therefore, we recommend that you try to open it a few times to fix the problem.

Solution 2: Update QB to the latest release

1. Go to the Help menu.
2. Choose Update QuickBooks Desktop.
3. Click on Update Now.
4. Tap Get Updates.
5. Close QB.
6. Restart your computer to apply the updates.

Solution 3: Run QB as administrator

1. Close QB and right-click on the Run as Administrator.
2. Try to open the company file again.

Solution 4: Toggle the UAC settings

The following steps are for Windows 10:

1. Close QB and press the Windows key on the keyboard.
2. In the search box, type User Account Control.
3. Tap on Settings.
4. Click on the Change User Account Control Settings.
5. Note down the current level.
6. Set the slider to Always Notify.

Solution 5: The file should not be set as Read Only

1. Go to the Windows Explorer.
2. Locate the file.
3. Right-click on the company file.
4. Head to the General tab.
5. The Read Only option should not be marked; if it is marked, clear it.
6. Choose OK.
7. Try to open the file again.

Closing Remarks

Although the blog consists of enough information, if you are stuck with the QuickBooks connection has been lost issue. You will find a section explaining the causes behind it and some practical solutions to overcome it. For more queries, give a ring to 1.855.738.2784 and talk to an expert via phone.

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