How Do You Stop Free Trial Fraudsters or Promo Abuse in a SaaS Environment?

The best way to stop free-trial fraud (or free-trial fraudsters) and in a SaaS platform is to go device-first; not account-first.

Most platforms keep blocking accounts thinking they’ve won, but honestly, that’s a fool’s errand. Fraudsters use disposable emails like candy. They can spin up thousands in minutes. What they can’t easily change are their devices and locations.

To pull off repeated trials or promo abuse, they rely on tools like device spoofers, VPNs, or jailbroken setups to mask their tracks. That’s where device intelligence comes in. The moment a device logs in, it can reveal risk signals (like spoofing attempts, tampered OS, mismatched geolocation, and more).

By assigning each device a unique device ID based on its characteristics, you can instantly tell whether it’s a genuine new user or the same old fraudster in disguise. Once you start flagging and blocking devices with these signals……….VOILA……………. free-trial abuse on your SaaS platform ends right there.

These solutions are easily available too. Just search for ‘device-first fraud intelligence platforms’ or 'best device intelligence solution' on Google, and you’ll find exactly what you need.

Feel free to comment if you need any further help concerning fraud prevention and detection on SaaS platforms.