Easyjet Special Assistance: Ultimate Guide
How Do I Request Special Assistance With EasyJet?
Special help can be requested with EasyJet during the time of purchasing your ticket or after the purchase in the manage my booking section or just by communication with the customer care department of the airline. Requesting special assistance through the various means are as indicated below:
During the Booking Process
- Visit the EasyJet website or mobile app.
- Begin booking your flight with travel details.
- Once you get to the passenger details section, you should see the possibility to add special assistance.
- Choose the form of EasyJet Special Assistance you require, e.g.:
- Wheelchair assistance in the airport
- Assistance to board or disembark
- Visual/Hearing impairments assistance
- Holding and working with the medical equipment.
- Make the reservation.
- Your request will be confirmed by EasyJet and cooperated with the airport team.
After Booking Using the ‘Manage Bookings’ Option
Even after you have booked your flight already and have not added assistance, you still have a chance to update your booking:
- Go to EasyJet.
- At the upper side of the home page, click on the Manage Bookings.
- Enter your booking reference and surname, or log in to your account.
- Locate your next flight and choose an option of adding Special Assistance/ Managing Assistance.
- Select the needed form of assistance among the offered ones.
- Save your changes-the update will be confirmed by EasyJet.
Contacting the Special Assistance Team Directly
In case you experience any problem in making a request of the special assistance online, then you can request one quite effortlessly by calling the the EasyJet special assistance phone number 1-808-900-8120(OTA). After connecting the call explain to the representative about your need. On your behalf, the executive in charge of customer service of the airline will make the necessary service addition. Lastly, you will get a fresh ticket via registered e-mail ID or telephone number once the service is added.
Important Guidelines
It is good to inform EasyJet in advance, best at the booking stage. In case it cannot be done, make sure that the need of all assistance is checked at least 48 hours prior to your flight.
Explain clearly the requirements of your needs in such a way that the appropriate amount of assistance can be made. Choose the largest plan possible in case of different needs.
Go to the departure airport at least 2 hours prior to departure or even 3 hours wherever you are doing it; verify your itinerary to see the opening time of bag drop.
When you arrive, introduce yourself at the special assistance desk or the bag drop section, particularly, when you are using electronic mobility aids.
All airport assistance is free of charge.
Conclusion
The EasyJet offers necessary special assistance services so that the trip can be comfortable to the passengers with reduced mobility or with any special medical needs. Through the outlined steps in the booking process, managing your booking or getting in touch with special assistance team directly, you can obtain the help you need in a simple way. Do not forget to notify EasyJet about your needs beforehand.
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