An Expert Guide to Fix QuickBooks Payroll Update Not Working!

Posted by Alastor Moody
14
Jun 23, 2025
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The QuickBooks payroll update is not working, a QuickBooks payroll connection error, or a QuickBooks payroll network trouble error notice appears whenever there is a network connectivity problem with QuickBooks. 


The error messages imply that a network issue is causing QuickBooks Payroll to have problems connecting to the internet. You must first fix the network problems in order to fix this error.


When payroll data is sent or paychecks are deposited directly, the payroll not working issue appears. 


It might display some error warnings, such as:


  • Payroll Service Server Error. Please try again later. If this problem persists, please contact Intuit Technical Support

  • Payroll Connection Error


If these messages are bothering you, we strongly recommend that you read our in-depth guide to resolve the issue.

Key Factors Leading to the QBDT Payroll Update Not Working Issue

Several issues can cause failures with QuickBooks Desktop payroll updates. To effectively diagnose and sustain payroll operations, it is imperative to identify these factors.


  • If you are sending payroll in multi-user mode

  • Your application's security certificate is not valid

  • Typical problems with your internet connection

  • If a network time-out problem prevents the program from connecting to the server.

  • Your computer system's date and time are incorrect

  • The firewall on your computer is blocking QuickBooks's ability to connect to the internet

Practical Fixes that Work for QuickBooks Payroll Update Not Working Issue on your screen 

Here are some practical fixes to resolve the issue of QuickBooks Desktop Payroll not updating. Apply and carefully follow the given instructions:

Method 1: Grant a permit  for Windows

  • Get the Start Menu open

  • Enter File Explorer into the search field to launch File Explorer.

  • Find the QuickBooks installation folder

    • C:\Intuit\Program Files\QuickBooks for 32-Bit (Year)

    • C:\Intuit\Program Files (x86)QuickBooks 64-Bit (Year)

  • When you right-click the QuickBooks executable (QBW32.EXE) file, a menu will appear with the option to select Properties

  • Click Edit after selecting the Security tab

  • Type Everyone, click Add, and then click OK

  • Check the Full Control option in the Security box, then click OK

  • Type Users into the field, then click Add again and select OK

  • Check the Full Control option in the Security box, then click OK

  • Close the settings by clicking Apply and then OK

Method 2: Update the Payroll Version

  • Select the Employees menu

  • Choose to Receive Payroll Updates

  • Click Update after selecting Download Entire Update

  • The alert After a successful download, a new payroll tax update is installed on your system. To view all changes, click OK

  • Press OK. If this is unsuccessful, change the folder's name by appending old at the end (for example, CPS to CPSOLD)

  • Try updating once more after renaming

  • Disable User Account Control (UAC) if the issue continues

  • Try the update again with UAC disabled


You should also know:- How To Resolve QuickBooks EWS UEXP Error?

Conclusion

Because of the different triggers we covered above, you may notice that the QuickBooks Payroll update is not working in some situations. 

It's time to wrap up our evaluation blog on the subject, and we hope it has fully assisted you in resolving the issue with your gadget for good. If the problem persists, we recommend contacting +1(855)-738–0359. Our experts will guide you.

Frequently Asked Questions About QuickBooks Payroll Update Not Working

Why is my QuickBooks payroll update not working properly?

  • QuickBooks payroll update issues typically occur due to connectivity problems, outdated software, incorrect system settings, or firewall restrictions blocking update files. Ensuring all components are current and internet access is stable usually resolves the issue.

Can a damaged QuickBooks installation cause payroll update failures?

  • Yes, if the QuickBooks software files are damaged or improperly installed, it can prevent payroll updates from downloading and installing correctly. In such cases, repairing or reinstalling the program may help.

Is my internet connection responsible for failed payroll updates in QuickBooks?

  • An unstable or weak internet connection is a common cause of payroll update errors. QuickBooks requires a secure and consistent connection to access and install payroll updates from Intuit’s servers.

Do I need the latest version of QuickBooks to receive payroll updates?

  • Absolutely. Using an outdated version of QuickBooks can lead to update compatibility issues. Make sure you're on the latest release to ensure all payroll components update smoothly.

Could antivirus or firewall settings block QuickBooks payroll updates?

  • Yes, security software like firewalls or antivirus programs can block the connection needed for payroll updates. Temporarily disabling these or adding QuickBooks to the exception list can solve the issue.

What should I do if the payroll update gets stuck or freezes?

  • If your payroll update stalls mid-process, try restarting QuickBooks and your computer. Also, make sure no other updates are running in the background and verify your network is stable.

Can incorrect service keys or subscription issues prevent payroll updates?

  • Yes, entering the wrong payroll service key or using an expired subscription can stop updates from processing. Always double-check that your subscription is active and the correct key is entered.

Is it necessary to run QuickBooks as administrator to update payroll?

  • Running QuickBooks with administrative privileges ensures it has full access to system resources required for downloading and applying payroll updates. This often helps prevent permission-related issues.

Will using the QuickBooks Tool Hub help fix payroll update problems?

  • Yes, QuickBooks Tool Hub is a helpful utility that can diagnose and fix common issues, including payroll update failures. Running the "Program Problems" and "Network Issues" sections can resolve many update-related errors.

Could multiple users on the same company file affect payroll updates?

  • If multiple users are logged in or if QuickBooks is running in multi-user mode during the update, it can cause conflicts. It’s best to switch to single-user mode before updating payroll.

Is manual payroll update possible if automatic updates fail?

  • Yes, QuickBooks allows for manual download and installation of payroll updates from the official Intuit site. This method is useful if automatic updates are not working correctly.

When should I contact support for payroll update errors?

  • If all troubleshooting steps fail or you’re unsure about making changes to your system, it's best to contact QuickBooks Payroll Support for expert help to avoid further complications.

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