QuickBooks Error Code OL 222: Here Are The Top Steps To Fix It

Sometimes, while trying to download or import a QBO file from your financial institution, you might encounter QuickBooks error code OL 222. This error prevents you from accessing your company file through your bank’s website. 

When it occurs, a message appears on your screen showing the problem: “QuickBooks was not able to complete your request. Please contact your financial institution. (OL-222)”

Some key factors can lead to QuickBooks Desktop error OL 222, such as invalid formatting of the downloaded .QBO file. We have outlined all the basic causes and methods in this guide to help you fix the issue quickly. 

Major Factors Leading to the QuickBooks Error Code OL 222

Below is the list where we have mentioned the reasons behind the occurrence of the error code OL 222 on your QBDT:

• The Open Financial Exchange (OFX) standard defines how QB communicates with financial institutions

• If the downloaded file contains unsupported characters or doesn’t follow OFX standards, QB may be unable to process it 

• QB error OL 222 can occur when downloading .QBO files are incorrectly formatted

Note:- QuickBooks Error 6000, 308 occurs when company files are damaged or improperly configured, blocking multi-user access and preventing proper data opening.

Step-by-Step Guide to Resolve the QuickBooks Error OL 222

Before attempting any of the resolving steps below, be sure to back up your company data to prevent any potential data loss:

Step I: Update the application 

• Go to the Downloads & Updates page on the Intuit website > pick Standard setup 

• From the Select Country dropdown menu > choose your country 

• Under the Select Product page, pick your QB product 

• From the Select Version pagedown > pick your QB version 

• Hit Search > tap Get the Latest Updates > As the file has finished downloading, double-tap it to open and launch the installation 

• Go through the on-screen guidelines to finish the installation 

Step II: Generate a test company file

• Start by tapping File > select New Company > pick Express Start to create a new company 

• Save it as TestCompany > tap Start Working to open the new company file 

• At the end, try importing the .QBO file into the newly created TestCompany file

Step III: Fix invalid formatting in the company file

• Right-click your QB company file (.QBW) > pick Edit 

• Open the file in a Text Editor 

• Use the Find function in the text editor to locate and remove any invalid characters, such as &amp

• After removing the invalid characters > go to the File menu > click Save 

• After that, close the text editor > then open the company file again in the application 

Step IV: Change the Bank Feeds

• Open QB > right-click on the Banking menu 

• Select Bank Feeds > click on Change Bank Feeds Mode 

• Choose Classic Mode > try importing the .QBO file again

Step V: Download a new FIDIR.txt file

• Open the existing FIDIR.txt file and copy all its text 

• Create the new text file > paste the copied content > save it on your desktop as FIDIR.txt

• Delete the old FIDIR.txt file:

• Press the Option key > click GO > select Library from the Finder menu 

• Move to Application Support/com.intuit.QuickBooks 20XX / Downloads and delete the FIDIR.txt file from this folder

• Proceed to Go > Applications from the top menu > press the Control key > click on QuickBooks 20XX > pick Show Package Contents

• Double-tap the Contents folder > open the Resources folder > remove the FIDIR.txt file located there

• Copy the new FIDIR.txt file from your desktop > paste it into both the Downloads > Resources folders

• At the end, go through the usual steps to import the .QBO file into QuickBooks app

Also read about:- QuickBooks Error 40001 happens due to network connectivity issues or corrupted updates, disrupting online banking and payroll services in Desktop.

QuickBooks Error Code OL-222 – Frequently Asked Questions

What is QuickBooks Error Code OL-222?

• QuickBooks Error Code OL-222 occurs when there is a communication problem between QuickBooks and your bank during online banking setup or updates. This error stops the connection from completing successfully.

Why does QuickBooks display Error OL-222?

• Error OL-222 appears due to invalid login credentials, incorrect bank information, or temporary bank server issues that prevent proper communication with QuickBooks.

Can outdated QuickBooks cause Error OL-222?

• Yes, using an outdated QuickBooks version may trigger OL-222 since older versions may not support updated bank security protocols.

Does firewall or antivirus cause Error OL-222?

• Firewall or antivirus restrictions can block QuickBooks from connecting to the bank server. Misconfigured security software often leads to this error.

How do incorrect bank settings trigger OL-222?

• Entering wrong account numbers, routing details, or login credentials can prevent QuickBooks from syncing with the bank, causing Error OL-222.

Can Error OL-222 affect payroll or transactions?

• Yes, OL-222 can prevent online payments, transaction downloads, and payroll updates, disrupting normal banking operations in QuickBooks.

Is OL-222 a temporary or recurring error?

• This error can be temporary if caused by bank server issues, but it may recur until credentials, security, or QuickBooks updates are fixed.

How can I fix QuickBooks Error OL-222?

• To fix OL-222, verify your bank login, update QuickBooks to the latest version, and ensure firewall or antivirus settings allow QuickBooks access.

Does Internet Explorer settings impact OL-222?

• QuickBooks relies on Internet Explorer settings for online banking. Incorrect browser configurations or outdated IE versions may trigger OL-222.

Can switching to manual updates resolve OL-222?

• Sometimes manually updating bank transactions temporarily avoids OL-222, but a permanent fix requires correcting credentials and ensuring system compatibility.

Should I contact my bank for OL-222?

• If all QuickBooks settings are correct and the error persists, contacting your bank is recommended to verify online banking access and security settings.

Read about:- QuickBooks Error 15000 arises from damaged update files, incorrect system permissions, or installation conflicts affecting payroll and maintenance updates.

Conclusion

In this blog, we have summarized the best steps to resolve QuickBooks error code OL 222 on your device. Moreover, to seek expert advice, you need to dial +1(855)-510-6487, connect with them, and resolve all your queries instantly under proper guidance.