The most frequent error series during app or payroll function updates is the 15XXX series issues. This series includes QuickBooks error 15222, which can happen when QuickBooks cannot connect to the internet while downloading the most recent updates.
Among other things, an unconfirmed digital signature certificate or improper connection settings may cause this issue. Use the dependable fixes listed below to remove this error code permanently if you are experiencing it.
QuickBooks error 15222 may appear when you attempt to update certain files in QuickBooks or when you update QuickBooks Payroll. This issue could also occur if your internet connection isn't working properly or if QuickBooks isn't compatible with your browser.
Now that we know what it is, let's look closer at the causes of the maintenance release update error 15222.
Even though this article's remedies will help you fix the QB update error and the payroll function, you may need support if you're not tech-savvy enough or are pressed for time. Contact our team of experts at +1(855)-738–0359 for prompt, direct assistance with QuickBooks update issues.
What are the Main Causes of QuickBooks Desktop Error 15222
An essential first step in troubleshooting is figuring out why this problem occurs. A list of legitimate explanations for the update problem that happened during the download of QB and payroll updates is given below:
Instead of using administrator credentials, you execute the QBDT update process as a regular Windows user
When updating QB, the digital signature certificate may have been out-of-date, unconfirmed, or expired
Regarding QuickBooks updates, you are not utilizing the appropriate web browser by default
QuickBooks Desktop's advanced internet connection configuration may be set improperly or inaccurately
Your computer's time zone or date and time settings may change, which could impact the QB and payroll updates
Workable Fixes for QuickBooks Payroll Update Error 15222
To successfully fix QuickBooks update error 15222, you must adhere to the guidelines in the troubleshooting solutions listed below after learning the underlying causes of the issue.
Fixes 1: As an administrator, update QBDT and Payroll
You may run into QuickBooks update issue 15222 if you attempt to update QuickBooks or the payroll without administrator permissions. You must download and install the most recent QuickBooks Desktop updates by logging in as an administrator to remove this error number.
The next step after updating QB Desktop is to use the following methods to get the tax table updates:
To begin, launch QuickBooks Desktop as an administrator and choose the Employees menu's Get Payroll Updates option
After that, click Download Entire Update, choose Update, and restart QB when an information box confirming the update's success appears on your computer
Nevertheless, if you continue encountering problems when updating QB or the payroll feature, resolve them by following the instructions in the following troubleshooting solution.
Fixes 2: Install the Certificate for Digital Signatures
QuickBooks error 15222 will inevitably appear if you execute updates using an unconfirmed or out-of-date digital signing certificate.
Therefore, before updating QB, you must install a new certificate by following the specific instructions below:
Go to the Start menu and type QBW32.exe into the search bar
To access the result's Properties, right-click on it
Now, choose the Digital Signature tab from the Properties window
After choosing Intuit, Inc. from the list, choose the Details option
Click the Install Certificate button after selecting the View Certificate option
Now finish the installation, exit QuickBooks when it's finished, restart it, and try the update once more. If the issue persists, you might have a browser issue, so see how to fix it.
Fixes 3: Utilize the QuickBooks File Doctor Tool
First, download and install Tool Hub on your computer if you don't already have it.
After that, launch the tool and select the programs tab.
You will now have the choice to run the file doctor. Click on that. If the file doctor detects a problem, it will identify and fix it.
Read about:- How To Fix QuickBooks Error 185?
Conclusion
By following these simple methods, users can easily resolve QuickBooks issue code 15222. However, if the issue continues, contact the +1(855)-738–0359 QuickBooks Payroll Support staff for help. The accounting professionals will provide a workable solution for your QuickBooks-related issues.
Frequently Asked Questions About QuickBooks Error 15222
What is QuickBooks Error 15222 and why does it occur?
QuickBooks Error 15222 typically appears when QuickBooks fails to download payroll updates or the latest software updates. This error usually occurs due to issues with your internet connection, security software blocking QuickBooks updates, or corrupt installation files.
Can antivirus software cause QuickBooks Error 15222?
Yes, antivirus programs or firewalls can block QuickBooks from downloading the required updates, which results in Error 15222. These security programs might mistakenly flag QuickBooks as a potential threat and prevent updates from completing.
How can I fix QuickBooks Error 15222 related to internet security settings?
To resolve this error, you need to adjust the security software settings to allow QuickBooks updates. You may need to temporarily disable your antivirus or firewall, or create an exception for QuickBooks and its update files to prevent interference during the update process.
Does QuickBooks Error 15222 affect payroll processing?
Yes, this error is particularly common when trying to download payroll updates. If you are unable to update payroll, it could result in payroll issues or delays in processing employee payments. Ensuring a stable internet connection and resolving the error can help restore functionality.
How can I resolve QuickBooks Error 15222 with an unstable internet connection?
Is it necessary to restart QuickBooks after fixing Error 15222?
Yes, after making the necessary changes, such as adjusting security settings or resolving connection issues, it is recommended to restart QuickBooks. This ensures that all settings take effect and the software can attempt the update again without interference.
Can I fix QuickBooks Error 15222 by running the QuickBooks Update tool?
Yes, using the QuickBooks Update tool can help resolve Error 15222. This tool scans your QuickBooks software for updates and applies any missing updates that could be causing the issue, thereby ensuring your software is up to date.
Why does QuickBooks Error 15222 appear after installing a new version?
Can I fix QuickBooks Error 15222 by restoring a backup?
Restoring a backup won't directly fix Error 15222 since it’s related to update issues, but if the error persists despite trying other solutions, restoring a clean backup of your company file and reinstalling QuickBooks may resolve conflicts with the current installation.
When should I contact QuickBooks support for Error 15222?
If none of the troubleshooting steps work, or if you’re unsure how to proceed, contacting QuickBooks support is a good next step. They can provide guidance and help resolve Error 15222 through advanced troubleshooting methods tailored to your specific system setup.