Why Do I Get Error Code 15106 in QuickBooks? The Solution Is Here

Posted by Dennis lopez
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Apr 4, 2025
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QuickBooks is an essential accounting tool for businesses because of its easy payroll processing, tax calculations, and financial monitoring capabilities. However, users can encounter problems that hinder software from functioning as intended. Among these issues, QuickBooks Error Code 15106 typically arises during payroll adjustments. This error can prevent users from getting the latest recent updates, which could lead to issues with operations and compliance. In this essay, we'll examine the causes of QuickBooks Error 15106 and provide comprehensive solutions.

What is QuickBooks Error Code 15106?

QuickBooks Error Code 15106 shows up when the program cannot update payroll due to permission restrictions, antivirus software, or corrupted data. The following error message is typically displayed to users:

“The update program cannot be opened. The update program is damaged.”

If left unchecked, this issue may hinder timely payroll processing, tax computations, and adherence to current tax laws.

Causes of QuickBooks Error Code 15106

Understanding the root causes of this error can help you troubleshoot and fix it efficiently. Here are the most common reasons:

  1. Insufficient Administrative Privileges — If you are not logged in as an administrator, QuickBooks may not be able to apply updates.
  2. Antivirus or Security Software Interference — Because QuickBooks updates are viewed as threats, certain security tools, including Windows Defender or third-party antivirus software, unintentionally stop them.
  3. Corrupted QuickBooks Update Files — If the required update files are missing or corrupted, the update process won't function.
  4. User Account Control (UAC) Restrictions —Overly high UAC settings could make it impossible for QuickBooks to carry out necessary updates.
  5. Outdated QuickBooks Version — New upgrades may not work if you're using an outdated version of QuickBooks.
  6. Firewall or Network Issues — In the event that a network connection is blocked, QuickBooks might not download updates.

    For More : QuickBooks Update Error 403

Solutions to Fix QuickBooks Error Code 15106

Solution 1: Run QuickBooks as an Administrator

One of the simplest ways to resolve Error 15106 is to run QuickBooks with administrative privileges.

  1. Close QuickBooks if it is open.
  2. Right-click on the QuickBooks Desktop icon.
  3. Select Run as administrator.
  4. Click Yes when prompted by the User Account Control (UAC).
  5. Try updating QuickBooks once again to see if the issue still occurs.

Solution 2: Temporarily Disable Antivirus and Security Software

Since security programs may block QuickBooks updates, temporarily disabling them can help.

  1. Open your antivirus or security software.
  2. Go to the settings and either turn off the firewall or disable real-time protection.
  3. Try updating QuickBooks again.
  4. Reactivate your security software to safeguard your system after the upgrade is complete.

Solution 3: Rename the QuickBooks Update Folder

If QuickBooks update files are corrupted, renaming the update folder can force the software to create a fresh update file.

  1. Open File Explorer and go to the QuickBooks installation directory.
  • Default location: C:\Program Files\Intuit\QuickBooks (version)

2. Locate the DownloadQBXX folder (XX represents the QuickBooks version number).

3. Right-click on the folder and select Rename.

4. Add .old at the end of the folder name (e.g., DownloadQBXX.old).

5. Restart QuickBooks and try updating again.

Solution 4: Reset QuickBooks Update Settings

If update settings are misconfigured, resetting them can resolve the issue.

  1. Open QuickBooks Desktop.
  2. Select Help > QuickBooks Desktop Update.
  3. Click on the Update Now tab.
  4. Check the box for Reset Update.
  5. After selecting Get Updates, watch for the update to start downloading.
  6. Restart QuickBooks and check if the error is resolved.

Solution 5: Turn Off User Account Control (UAC)

User Account Control settings can block updates from installing. Lowering the UAC settings may help.

  1. Press Windows + R, type Control Panel, and hit Enter.
  2. Go to User Accounts > Modify User Account Control configurations.
  3. Move the slider to Never Notify and click OK.
  4. After restarting your computer, try updating QuickBooks once more.
  5. Re-enable UAC for security reasons after the update is successful.

Solution 6: Perform a Clean Install of QuickBooks

If none of the above solutions work, reinstalling QuickBooks can fix corrupted files.

Uninstall QuickBooks:

  • Press Windows + R, type appwiz.cpl, and hit Enter.
  • Find QuickBooks in the list, click on it, and select Uninstall.

Reinstall QuickBooks:

  • Visit the official Intuit website to download the most recent version of QuickBooks.
  • Follow the on-screen instructions to install the software.

Update QuickBooks:

  • Open QuickBooks and go to Help > Update QuickBooks Desktop.
  • Click Get Updates and check if the issue is resolved.

Solution 7: Check Windows Firewall and Network Settings

If your firewall is blocking QuickBooks updates, configuring firewall settings can help.

  1. Open Control Panel and go to Windows Defender Firewall.
  2. Click on Allow an app or feature through Windows Defender Firewall.
  3. Verify that QuickBooks is permitted on both private and public networks by looking for it in the list.
  4. Save changes and try updating QuickBooks again.

Preventive Measures to Avoid QuickBooks Error 15106

To prevent future occurrences of this error, follow these best practices:

  • Always Run QuickBooks as an Administrator — This guarantees that the program has the required update permissions.
  • Keep QuickBooks Updated — Update QuickBooks frequently to prevent incompatibilities.
  • Configure Security Software — To avoid interference, add QuickBooks to the exclusion list of your firewall or antivirus program.
  • Maintain Stable Internet Connectivity — During upgrades, make sure you have a dependable internet connection.
  • Perform Regular System Maintenance — Clear your cache, remove temporary files, and maintain system optimization.

Conclusion

Your payroll updates and financial procedures may be affected by QuickBooks Error Code 15106, but it may be effectively fixed with the correct troubleshooting techniques. The above-mentioned fixes can assist you in resolving any issues that may arise from corrupted update files, security software interference, or inadequate permissions. You can reduce your chance of running across this problem again by taking preventative action. Consider contacting QuickBooks +1-(855)-955-1942 for additional help if the issue continues.

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