Step-by-Step Guide to Reversing Bank Reconciliation in QuickBooks Online

Posted by Dennis lopez
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Mar 28, 2025
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In order to make sure that your financial records and bank statements match, Undo Bank Reconciliation in QuickBooks Online. Errors may happen, though, and you may need to undo or reverse a reconciliation. QuickBooks Online offers a way to reverse reconciliations, regardless of the reason—a misclassified charge, a duplicate entry, or an improper transaction. We'll show you how to reverse a bank reconciliation in QuickBooks Online step-by-step in this tutorial.

When Should You Undo a Bank Reconciliation?

Before proceeding, it's important to understand when reversing a bank reconciliation is necessary. Here are common reasons to undo reconciliation:

  1. Reconciled Transactions Were Entered Incorrectly – Reversing the reconciliation enables you to fix an entry that was reconciled but has a mistake.

  2. Duplicate Transactions – If a transaction was recorded twice and reconciled, one must be deleted or adjusted.

  3. Bank Statement Discrepancies – Reconciliation can be undone if there is a discrepancy between your records and bank statements.

  4. Unapplied Payments or Deposits – Deposits or payments may occasionally be reported in the incorrect account or time frame.

  5. Account Balances Do Not Match – A review of the reconciliation is required if the final balance differs from the bank statement.

How to Undo a Bank Reconciliation in QuickBooks Online

QuickBooks Online doesn’t allow users to undo an entire reconciliation in one click unless you are an accountant using QuickBooks Online Accountant (QBOA). If you are a standard user, you will need to manually unreconcile transactions. Follow these steps:

For Accountants Using QuickBooks Online Accountant (QBOA)

If you are an accountant, you have access to a feature that allows you to undo an entire reconciliation:

  1. Log in to QuickBooks Online Accountant.

  2. Go to the Client’s QuickBooks Account. Navigate to the client's company file where reconciliation needs to be undone.

  3. Access Reconciliation Reports: Click on the Gear Icon > Reconcile under the Tools section.

  4. Select the Account: Choose the bank account where the reconciliation needs to be reversed.

  5. Undo the Reconciliation: Locate the most recent reconciliation and click Undo next to it.

  6. Confirm the Action: QuickBooks will prompt you to confirm. Click Yes to undo the reconciliation.

For Standard QuickBooks Online Users

If you are not using QuickBooks Online Accountant, you must manually unreconcile each transaction.

Step 1: Open the Chart of Accounts

  1. Click on the Gear Icon in the upper-right corner.

  2. Under Your Company, select Chart of Accounts.

  3. Find the bank account that has the reconciled transactions.

  4. Click View Register to access the list of transactions.

Step 2: Locate the Reconciled Transaction

  1. In the bank register, look for transactions marked with an "R" under the Reconcile (✓) column.

  2. Click on the transaction to open it.

Step 3: Remove the Reconciliation Status

  1. Click on the "R" in the status column until it changes to blank (unreconciled) or "C" (cleared but not reconciled).

  2. Click Save and then Yes to confirm changes.

Step 4: Repeat for Other Transactions

If you need to undo multiple transactions, repeat steps 2 and 3 for each affected entry.

Step 5: Reconcile Again if Necessary

After making corrections, you can reinitiate the reconciliation process:

  1. Navigate to Accounting > Reconcile.

  2. Choose the bank account and click Resume reconciling.

  3. Verify that all transactions match the bank statement and finalize the reconciliation.

Best Practices for Managing Bank Reconciliation

  • Review Reconciliation Reports Regularly: Regularly checking reconciliation reports helps identify and prevent errors early.

  • Use the Undo Feature in QBOA When Possible: If you have an accountant, ask them to undo the reconciliation instead of manually unreconciling transactions.

  • Verify Transactions Before Reconciling: Double-checking transactions before reconciliation prevents the need for corrections later.

  • Keep a Record of Adjustments: Documenting changes ensures accuracy and makes troubleshooting easier in the future.

  • Seek Professional Help if Needed: If unsure, consult a QuickBooks ProAdvisor or accountant to avoid potential financial discrepancies.

Conclusion

Sometimes, in order to correct mistakes and keep accurate financial records, QuickBooks Online requires reversing bank reconciliation. Standard users must manually unreconcile transactions, however accountants using QuickBooks Online Accountant can undo reconciliations in a single step. You can successfully reverse a reconciliation and guarantee that your books stay accurate by following the instructions in this article. Maintaining your financial data organized and avoiding future inconsistencies can be achieved by routinely checking and balancing your bank statements.

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