8 Handy Tips for Getting the Best Customer Support for Dell Laptops and Printers

Every aspect of human life has been influenced by information technology today and computers have become an essential part of every home, office and organization. Consequently, the market for desktops, laptops, printer and related accessories is booming on a global scale. Amongst the key players in the IT product market, Dell emerges as one of the most well recognized brands.

Dell is a brand which has carved a niche for itself in the international market of laptops and printers, with its premium products coming at pocket-friendly prices. Many of the users have reported that they have never in fact, had to face any problems with the brand’s products. What adds to the value of these products is the fact that the brand provides excellent client support when the users face some kind of issues with their laptops and printers. In fact, numerous customers have shared positive reviews and experiences about dell customer service.

For those who do encounter some problems with Dell products, here are some handy tips that can help them for getting the best customer support for Dell laptops and printers:

1.Call customer service phone number

One of the best ways recommended for getting support on laptop and printer related problems is to called the dell customer service phone number. Round-the-clock assistance by experts is made available for the users by Dell on call team. Here, they can get technical guidance to a variety of issues, from laptop maintenance to printer set up. Alternatively you can get in touch with the customer care representative by dropping an email or chatting with them.

2.Have All The Relevant Information At Hand

When you talk to the client support representative, it is vital to have all the vital information handy. You should not only have all the information about the product as well as the order details, but also furnish the relevant details about the problem being encountered by you. Giving all the correct and detailed information to the support experts ensures that you get speedy and effective solution to the issue.

3.Use Phone Menu System

A more convenient way of getting helpful information and query resolution is to access the specially designed phone menu system. Here, customers can save their time as the system can transfer the call directly by detecting the customer number along with their order number and express service code.

4. Access Troubleshooting Guides

Dell provides excellent support services in the form of troubleshooting guides, which offer simple step-by-step guidelines for solving some minor issues related with laptops and printers. These guides help users resolve some small problems on their own, without having to waste their time and depending on technical experts.

5.Make Use Of Dell Support System

Another tip for having your laptop and printer issues resolved fast is to make use of a support software tool called Dell Support System. With this tool, users can access all the important and updated information related to the devices, peripherals and network security. It can assist them in troubleshooting installation and setup problems as well as manage the network connection.

6. Employ Dell Connect

Dell Connect, an online tool, is another excellent customer support alternative provided by the brand to its users. By making use of this tool, you will be directly connected with a support executive, who will assist you to rectify the problem with the help of remote access. However, this tool can be used only if your device is under the warranty period. Another condition that enables you to make use of Dell Connect is the presence of a high speed broadband connection.

7.Join Customer Forums

If you are a Dell customer looking for best customer support, exclusive customer forums make a great place to share your experiences as well as problems with others. These forums can also help you get assistance for having your laptop and printer issues addressed at the earliest.

8.Most importantly, be patient

Last but not the least, it is essential to be patient if you are looking for having your laptop and printer issues resolved by the customer care representatives. They are there to help you and provide effective solutions, but you need to listen and discuss with patience.

On some occasions, the dell customer service phone number may not be reachable or you may be asked to wait for a long span of time. At such times, it is advisable to opt for some online telephone directory for speedy resolution. Contactforhelp is a trustworthy directory which provides authentic alternative numbers to connect to you to experts.

Source: http://bit.ly/1UkD1N3