6 Features of the Best Spa Management Software

by Rob J. Quality Links

Update your spa management software and transform your business this year! Your spa deserves software that does more than schedule appointments. You need software that gives you back time and manages your customer and employee information efficiently. Keep reading to learn more about the features that the best spa management software offers.

POS Solutions

Busy spas need point-of-sale solutions that make the checkout process fast and easy. The best software systems offer fully integrated payment and checkout systems that accept credit card and cash payments, manage tips, and handle refunds and credit.

Client Portal

Increase your business by offering your customers the ability to book appointments online and manage their customer profile. Software that provides customers’ details and history is a cornerstone of the best software. Capture appointments any time of the day, not just during business hours.

Marketing

Running a busy spa means you don’t always have the time to stay on top of marketing efforts. Keep all your company’s marketing efforts in one place with software that includes email campaigns, drip campaigns, and e-blast capabilities. Automated marketing keeps you in your customers’ inboxes, but is one less thing you need to worry about. Set up your campaigns once and let the system take care of the rest.

Lead Management

The best software incorporates lead management. Using intuitive rich interfaces, this high-tech software keeps track of who’s coming to your website. This information is what you need to create engaging, successful marketing campaigns.

Calendar Suite

Nothing turns customers off faster than a spa the mismanages their appointments. Software programs with easy-to-use calendar suites means your staff can keep track of their day without missing a beat. It’s also a great way to stay on top of time-off requests.

E-records

Go paperless and make your office staff happy as lambs or kids’ in a candy store. You get the point, which is that e-records keep all your clients’ information in one place and allow you to manage this information within minutes.

How do you know if a software program is a good fit for your spa? Start by asking for a free trial. Most software companies will let you have unlimited access to their platform for a trial period. Or, the company may offer a 30-day money-back guarantee. A 30-day trial period is a great way to get to know the platform and use all the best features of the spa management software.