3 Red Flags to Watch Out for When Choosing A QuickBooks Hosting Provider

by John Cox Author

The new era is all about keeping up with innovative technology. It seems as if with the wake of dawn, new technology is rolled out for us to keep up with, and with every new advancement, tech is becoming more and more accessible to the common man. This dynamic age of technology is quick to wipe out the obsolete methods of business operations. Cloud accounting is one such robust advancement in the accounting industry which has secured a steady grip on a plethora of businesses, CPAs, and accounting firms.

The most sought after feature of the whole cloud computing domain is cloud hosting. The cloud hosting solution has given the small business owners a fair chance to access the cloud even with a limited budget, as when opting for cloud hosting, one doesn't need to put in a huge sum of money upfront. In the wide surfeit of cloud computing, our topic of concern today would be QuickBooks cloud hosting. It is fairly popular amongst an array of software that is hosted on the cloud and QB on the cloud has a huge customer base as well.

Now, who is a hosting provider?

An entity that hosts your preferred software to the cloud is known as a hosting provider. Your hosting provider is a huge determining factor in the quality of experience you get with your software. When you venture out in the market, you’ll come across a number of QuickBooks cloud hosting providers. Every other hosting provider has a different set of pros and cons attributed to them and nearly all of them promise a number of features; but as a consumer, you have the liberty to choose from the pool of service providers based on the features that appeal to you the most. What also needs to be kept in mind is that some red flags should not be overlooked while choosing a hosting provider, and today we’re to talk about these red flags that we should look out for while choosing a QuickBooks hosting provider:

Incompetent customer support

When all of your vital data is stored in a physically different location, connected by the internet, some or the other glitch is bound to arise from time to time. This is where the customer support system of your QuickBooks hosting provider plays an inevitable role. You want to look out for a hosting provider that boasts of impeccable customer service. For instance, when amidst a crucial transaction, you desire super helpful and attentive customer support that is equipped to resolve your issues instantaneously. Sluggish, untrained customer support is a huge turn down for a QB hosting provider.

Trusted QB cloud hosting providers always make it a point to hire well-spoken professionals who are attentive to their customer service arsenal. Customer support is of prime importance to any business and when it comes to an IT solution, business on the cloud, then it becomes more important.

The round the clock availability of the customer support team is a must in the QuickBooks cloud hosting industry. Factors like fledged knowledge, attentiveness, promptness, and tractable sagaciousness are to be looked out for.

Insufficient data security

Whether a construction company or an eCommerce business, the financial data of any firm is of utmost importance and it’s security cannot be compromised. The year 2018 witnessed a huge number of cyber-attacks. From malicious ransomware attacks to the Facebook data breach which resulted in the mal-handling of about 87 million records, the list of and scale of cyberattacks has become mammoth.

People are now more concerned about the protection of their data than they were ever before and hence now they pay more attention to the security features of the chosen cloud hosting provider and also the transparency of their work. Unless you’re stuck with a novice hosting provider, you’re set to experience ultimate security practices. Most well established hosting providers equip their servers with updated security patches, anti-malware systems, and efficient anti-virus to ensure tight security.

Unreliable Data centers

Data centers are the physical facility where a number of servers are hosted. A well-equipped data center is the decisive factor for the flawless functioning of the cloud platform and the hosting provider. The data center can either be owned by the cloud provider or by a third party, with your hosting provider renting the datacenter. The ownership of the data center doesn't really matter, as long as it’s a secure and always available medium of hosting servers.

One of the most indispensable factors of consideration for every data center is uncompromised, industry-grade security. Since all the data will be stored on the servers of the data center, it needs to be highly secure. Another thing to be kept in mind with respect to data centers is the quality of infrastructures like cooling system, fast SSD servers that provide high performance without any delay, efficient power backup, and network speed. Without these checkboxes ticked, any data center will not be able to function properly. It's a QuickBooks hosting provider’s sole responsibility to give the best service to the customers and educate them about the security measures they have in place.

Conclusion

With zero transparency and safety at risk, ill-equipped customer support, and jeopardized data centers, a cloud vendor may rank low on the list of preferences of the customer. Therefore, an ideal QB hosting provider should make it a point to be clear with the client in terms of tariffs and service conditions. They should ensure that the customers know about their well-versed professionals in the customer support team, should strive to bring the uniqueness in hosting services and be prompt with the customer’s queries. The services of a hosting provider largely contribute to the overall experience and functioning of the software and as customers, we should be vigilant and wise while zeroing down on a hosting provider.