Scam Resolution
The following article not only applies to Ebay but can be applied to most scams.
eBay Scams – Steps to Take if You Have Been
Defrauded
eBay is a relatively safe marketplace. Unfortunately,
like most online marketplaces, it is vulnerable to
scams. eBay tries to keep instances of scams
occurring to a minimum, but with more than 100 million members,
and approximately $40 million moving through the
site on a daily basis, this can be a little difficult.
Sometimes, scams occur.
If you have been scammed, there are certain steps
you need to follow to report the incident, and to try
to come to a resolution. If you paid for the item
through Paypal, the first step is to login to your
Paypal account and open up a dispute for the
payment. If you did not pay through Paypal, contact
your credit card company. In most cases, if you have
used one of these two cases, you will recover your
money.
The next step is to use eBay’s dispute process to
report the seller. This is specifically for items that
were not received, or items that were significantly
different than what was described in the auction.
eBay also has a purchase protection program to
further protect buyers. If a settlement cannot be
reached with the buyer, the next step is to make
an eBay buyer purchase protection claim.
eBay Scams – Steps to Take if You Have Been
Defrauded
eBay is a relatively safe marketplace. Unfortunately,
like most online marketplaces, it is vulnerable to
scams. eBay tries to keep instances of scams
occurring to a minimum, but with more than 100 million members,
and approximately $40 million moving through the
site on a daily basis, this can be a little difficult.
Sometimes, scams occur.
If you have been scammed, there are certain steps
you need to follow to report the incident, and to try
to come to a resolution. If you paid for the item
through Paypal, the first step is to login to your
Paypal account and open up a dispute for the
payment. If you did not pay through Paypal, contact
your credit card company. In most cases, if you have
used one of these two cases, you will recover your
money.
The next step is to use eBay’s dispute process to
report the seller. This is specifically for items that
were not received, or items that were significantly
different than what was described in the auction.
eBay also has a purchase protection program to
further protect buyers. If a settlement cannot be
reached with the buyer, the next step is to make
an eBay buyer purchase protection claim.
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Comments (3)
Cheryl Spottiswood4
Thanks for the extra information. This is one aspect of all marketing that has increased over the years.
Ulf Wolf1
Writer
The best way to avoid being scammed is to nip it in the bud, so to speak.
Considering that non-payment/delivery of goods sold or bought—whether from online auctions or not—is the most common cybercrime as reported to the IC3 in 2010, and by all accounts occurs about 25,000 times each month, it is not surprising then that you can easily be scammed.
However, you can protect yourself.
A very good friend of mine was seriously scammed late last year and has since done extensive research