You Can Do It

Posted by Lisa Reddell
7
Brand & Marketing
Sep 5, 2007
757 Views
Image Thanks for stopping by You Can Do It!


I thought I would share my thoughts, ideas and 9 years of experience in
the world of marketing. You might even catch yourself learning
something :)


~~~~~~


Customer Service is Key

I truly believe that Customer Service is the number one way to make or
break a business. It's really very simple... If there's a problem, fix
it. If your customer isn't happy, make them happy. Happy customers make
repeat customers.


~~~~~


Be Gracious

Whatever you sell, whether digital or tangible products, your customers
are your businesses life line. Being gracious is so important. Showing
your customers that you are grateful for them is so easy. Send out
thank you notes or offer them a personal discount for repeat business.


7 people like it
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Comments (6)
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Jenny Stewart
11

And another top Lisa!

I am amazed that anyone imagines that they really can have a successful small busines without both these ingredients. And even the very large ones need to watch out these days!

And a Happy Christmas to you all!

Jenny

Dec 24, 2007 Like it Reply
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Not Here
8

just want my account deleted

Hi Lisa,

Going the extra mile and providing unparalleled service as well as showing Your appreciation goes a long way! Goes even furthur if you are truely doing it because you want to!

Dec 24, 2007 Like it Reply
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Lisa G.
9

Health Wellness & Wealth Consultant

I agree, great info. Taking that little extra time, to show your referals and/or customers that they are appreciated, can make all the world of differnce in most cases.

When I can, I like to give some kind of reward to my downline. If I can't do it money wise, from time to time, I bring my downline a referal for them. Also, a small token of appreciation, it does not have to cost an arm and a leg, but just something mailed to them to know that they mean a lot to you.

I love you idea of d

Dec 13, 2007 Like it Reply
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David Schupbach
7

27 Hits, and only 2 tops? This is good information folks!

Oct 16, 2007 Like it Reply
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Jean DAndrea
7

Retired

Hi Lisa,

And happy customers are also referring customers, so you'll
get more people coming to your business!
Both points are very true.

Oct 12, 2007 Like it Reply
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Wendy
7

I think you have the nail right on the head with those two comments.

Good show Both are correct whether one is working online or off

Wendy

Oct 12, 2007 Like it Reply
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