Exotel CTI Salesforce Integration

by eShopSync Software Salesforce Connector for eCommerce

Exotel CTI integration with Salesforce is a virtual contact center solution, aims to provide this easy, efficient and interactive integration.

Recommended Features

Enable you to create a call center in your Salesforce Org
Drag and drop interface and option to document every call
Call Tracking: Keeps a track of every Conversations
Enable you both inbound and outbound calling
Go Wireless: Say no to wires and Servers

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Review on Exotel CTI Salesforce Integration

Exotel CTI integration with Salesforce is a virtual contact center solution, aims to provide this easy, efficient and interactive integration which not just settles by intelligently handling your calls to and from the customers also agents picking calls. The easiest way to manage your business processes is to let your business processes talk. Using Exotel CTI connector in Salesforce, any customer data thats associated with an incoming phone number automatically pops up on your screen. Whenever a customer calls, their information appears front and center for your support agents so that agents have everything they need to help the customer. No more time spent searching, scrolling, or clicking for information about a customer.