Why is My Roadrunner Email So Slow or Not Working?

by Linda Jones Writer

It can be challenging to resolve the issue, especially if your Roadrunner email is slow or not working at all, as there may be a number of factors influencing the functionality of your Roadrunner email account. The solutions listed below can assist you in resolving some of the typical causes of problems with your Roadrunner email account.

Guide to Fix “Roadrunner Email is Slow or Not Working” Issue

NOTE: Time Warner Cable has taken the place of the RoadRunner brand. Later, Charter Communications purchased TWC, and the service is now known as Spectrum Internet.'

1- check your internet.

The first thing you must check is the functionality of your internet network. Open a random page in your web browser and see if it loads as expected to confirm that. You must fix the problem with your internet if the webpage isn't loading properly. If the internet is up and running, go to the following step.

2 - Log into your email account using a different web browser

Sometimes troubles with your web browser can cause problems with your Roadrunner email account. Therefore, it is advised that you log into your email account using a different browser and see if the issue persists there as well. In contrast, if you can access your Roadrunner email account on another browser without any difficulty, the issue must be with your prior browser. If the issue remains on another browser as well, the issue is not with your browser.

3 - Turn off browser extensions

The upgrades that have been put on a web browser are one of the most frequent causes of problems with the websites you access through it. Before attempting to access your Roadrunner email account, you should turn off any installed browser extensions, such as plug-ins or add-ons.

By launching a private browsing window in your browser, you can quickly disable such add-ons and plug-ins. You can view websites without extensions by using the private browsing window, which stops them from loading. Use your browser's private window to access your Roadrunner email account now. If you can access your account without any problems, one of the browser extensions you have installed is the cause of the issue. The extension that is causing the issue must be found and disabled.

4- Disable the firewall and the antivirus programme.

Similar to a browser extension, an antivirus product or firewall configurations can cause problems with the functionality of your Roadrunner email account. You may check this by disabling each security programme individually and then logging into your Roadrunner email account. After turning off any of the security applications, you should check your email account to see if it is functioning normally. If not, you must determine the issue and fix it.

NOTE: Although you can make the web browser an exception in the security programme, doing so leaves your device open to potential internet dangers.

5 - Check Roadrunner Email IMAP/POP Settings

If you access your Roadrunner email account using a third-party email account such as Microsoft Outlook, Thunderbird, or Mac Mail, you will need to ensure that you configure your Roadrunner email with correct IMAP/POP settings as provided below.

Username: Your complete Spectrum email address

Password: Your Spectrum email password
SSL: On
Protocol: IMAP
Port: 993
Port: 587
Requires Authentication: Yes, or checked
Incoming Email Server: mail.twc.com
Outgoing Email Server: mail.twc.com

Now as you know about the different methods to fix the “Roadrunner email is slow or not working” issue, you can easily troubleshoot your Roadrunner email account.

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