What do Business Travelers Want in Hotels in Bangaloreby Puja Sharma Content Writer
A discussion conducted during the Hotel Digital Technology Innovations session at the Global Business Travel Association’s annual conference revealed that business travellers are very specific about what they want from their hotels while travelling. Christine Kerr, the senior director of global sales at Accor hotels said that “Technology is becoming the cornerstone in driving customer service.”
The top tool cited by business travellers is technology. New technologies, like a tablet system that controls every nook and corner of your hotel room – from the thermostat to the lighting – have become very popular. LED panels have emerged as the new ‘it’ technology for hotel rooms. Hotels nowadays even offer several charging cables for your smartphone, in case you forget to bring your own.
Business travel has only recently become a very lucrative market. Many hotels have capitalized on this trend. Airbnb launched a business travel program, which enjoyed a 700 percent growth in its very first year. In the United States alone, the business travel industry is expected to earn $302.7 billion this year.
While booking a hotel room, business travellers now want more than just a clean room and complimentary breakfast. Here are some of the few facilities that business travellers require:
Conference hall and meeting rooms: Corporate event venues in Bangalore have spacious meeting rooms and conference halls, which are equipped with all the technology required. This includes speakers, microphones, LCD projectors, and many more gadgets to ensure there are no problems.
Airport pick-up and drop facilities: The most important thing for a business traveller is convenience. With airport pick-up and drop facilities, travellers save valuable time. If the hotel has a taxi or cab facility or offers airport shuttles, the timings should be communicated beforehand. This gives the traveller the option of choosing an alternative option if the conveyance does not suit his or her timings.
High-speed wireless Internet: A report from the Global Business Travel Association’s education and research branch shows that around 64 to 69 percent of business travellers would book a room with a hotel directly through its website, if they are able to get free WiFi or have access to high-speed Internet in their hotel rooms. Along with power outlets, fast and free WiFi is considered a basic need by business travellers nowadays. 5 star hotels in Bangalore usually offer WiFi for business travellers.
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Created on Oct 12th 2017 02:03. Viewed 803 times.