Top Four Strategies To Help Streamline Your Dental Practice Insurance Verification Process

Managing insurance for dental offices is a real hectic task. From gathering patient insurance information and feeding that into your system to getting it verified from the respective insurance companies and aligning their benefits with the patient’s treatment requirements – there’s a lot to be handled by the dental office administration. 

And the continuous flow of patients makes the process of dental practice insurance a lot more complex – often resulting in verification errors, lack of patient loyalty, and of course, a drowning dental practice.

Do you also want your dental practice to drown, as illustrated above, or wish to do something about the complex dental insurance verification process? If your answer to the latter part is yes – we’ve got you covered with the top four strategies to streamline the dental insurance verification process at your clinic.

A streamlined verification process can help you equally focus on all the significant operations of your dental clinic and definitely give a boost to your overall performance and ROI.

Dive into this blog post and get to know the four incredible strategies that can help streamline your entire dental insurance verification process in almost no time!

Verify Benefits Before Your Patients’ Arrival – 

The most strategic step you could take in streamlining your dental insurance verification process is verifying patients’ benefits before their visits. As soon as a patient has booked their appointment, your front desk shall get on the task of gathering all their insurance information. They can first gather the data from the patient and verify it from the respective insurance company.

If the information matches – you’re good to go with the appointment. You can now easily tell the patient about their treatment, how much of that is covered under insurance, and how much they’ll have to pay as a co-payment (if there’s any). In an alternate situation, you can always call back and inform the patient about the gap between what they know about the coverage and what their insurance company actually covers.

This way, you can keep your patients informed about every situation – winning their trust and building utmost patient loyalty. That’s certainly the first step towards uplifting your dental practice and ensuring you get maximum ROI.

Reverify Benefits before Your Returning Patient’s Arrival – 

Even if there’s an appointment made by one of your existing patients, verification of the benefits is a must. Since insurance companies always make updates in their policies and coverage – reverifying your patients’ benefits every time they make an appointment is really integral. It can save you from missing any updates and keep both you and your patients informed about the updated coverage and limitations.

Keeping your patients informed and satisfied with your services is the foundation step in uplifting dental practice. The happier would be your patients with the services; the higher would be their chances of becoming loyal – contributing immensely to the maximization of your ROI.

Always Speak To The Insurance Company’s Representative – 

Though most insurance companies have their coverage and benefits explained on the websites with respect to each category, the ideal way is to speak to their representatives via call. The information available online could be right, but there’s always a doubt of it not being updated and missing some parts. 

So, the most strategic way of verifying your patients’ insurance benefits is by calling their insurance company’s representative. You can ask them to brief you about the benefits in a comprehensive breakdown, so you don’t miss anything important.

The more clearly you’d know about your patient’s benefits, the better you’ll be able to suggest the treatment and talk about co-payments (if there’s any). It can save you from the hassle of rejected insurance claims, payment delays, and patient dissatisfaction – leading towards a growth-oriented dental practice.

Tell Your Patients About Co-Payments With 100% Transparency – 

When coming to a dental clinic and getting into treatments, patients often feel frightened about the procedures and the hidden costs. The best way to rule out this fear is by making everything 100% transparent.

Since you’d be conducting the insurance verification process before they arrive at your clinic – you can easily send them a comprehensive email about the possible treatment they’d undergo, the procedure, and a detailed overview of what’s covered under their insurance and how much they’ll have to afford as co-payments.

You can always create a go-to template email and send it to all your patients before their appointments with everything important included. It would save you from losing loyal patients, give a boost to your practice and eventually – maximize ROI.

Why Is Dental Insurance Verification Significant For Your Practice’s Growth?

That’s a question a lot of people from the industry ask, and it’s no wonder a justified question. The answer is – dental insurance verification is important in multiple ways. A few prominent could be listed as follows –

• It helps you minimize the chances of claim delays and denials. When you know exactly what benefits are covered under your patient’s insurance plan – you’ll much likely submit error-free dental claims. And so, there would hardly be any denials or delays.

• It helps you keep your patients informed and satisfied. When you know the correct breakdown of your patient’s benefits, you’d be able to tell them the same and suggest treatments in compliance.

• It helps you maintain 100% transparency with your patients. Knowing the exact amount covered under your patient’s insurance enables you to discover what they might have to afford as a co-payment. And informing your patients about the co-payment before their treatment instead of making them angry with surprise co-pays is always the right way.

Final Thoughts

Are you also struggling with dental practice insurance lately? And want to streamline the process so your practice could be uplifted, and profits maximized? The above-listed dental insurance verification strategies are great explanations of how to streamline the complex process without hassle. 

If you think the above-described strategies are a little out of the box for your dental office administration and that you’ll need some professional assistance, there’s a great number of dental insurance verification companies. You can hire them to streamline your dental practice insurance verification processes under professional assistance.