Top 7 Features to Have in Your eCommerce Mobile App

eCommerce is a booming sector and it just cannot do without a robust and easy-to-use mobile app. If you run an eCommerce store or planning to have one in near future, you must have an eCommece mobile app as well. Your m-commerce app must have certain features to make your customer’s buying journey and administration a cake-walk.

Your eCommerce app is aimed at increasing sales, giving your business a competitive edge, and building customer loyalty.

Let’s take a look at some of the features you need to have in your mobile app.

A Mobile app development company in Ahmedabad says that the login and registration process has to be pretty simple for your users. Give them multiple options to login such as ‘login using email’ or ‘login using facebook’. Make sure that users do not have to fill in a lot of data and it could be annoying for the customer. Only ask for the most important and relevant information.

If your customer has to take a lot of steps to search for the product they are looking for, it will result in dissatisfaction. Make sure that you have functional sorting and filtering options. This will also nurture a sense of brand loyalty in users.

• Product descriptions

Android app development company in India says that product descriptions are a great way to let your customers know about the features of your products and what they can expect from your products. Customers need to have all the information such as color, weight, size, warranty and material and this is where product descriptions come really handy.

Augmented reality is the latest buzz and it is being used in almost every industry. You can present your products in such a way that they look life-like using AI. Real life interactions convince your customers in a much better way and help them make conscious decisions.

Give shipping options to your customers and show them the estimated delivery time for each option they have. Allow your customers to have multiple shipping options and multiple delivery addresses. You can expand this feature once your products start gaining traction in the future.

In-app payment is a standard feature in all eCommerce apps today. Streamline the payment process and make sure that it is safe for your customers to perform transactions at your store. Have multiple payment methods and allow your customers to save their card details.

Having a smooth return process is important for any eCommerce store because there are times when customers do not get what they saw on the store or how they expected the product to be. Enhance the transparency of business by having a return and refund policy in place. Also, your customers must be able to see the shipping status to track the product.

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