Reviews That Matters: Part 2

(Part 1) We discussed the importance of reviews in the previous article. It directly shows that better SEO firm reviews helps in attracting more clients for business. Basically the importance of reviews shows that the business with best reviews holds the key of getting more customers and generating more traffic for website. One can check out the seo firm reviews and he/she can hire the firm with best reviews to get positive results.

The power of the reviews is really increasing day by day as 90% of the customers like to buy the products and services from the company with best reviews. The revenue of the business and the reviews, both go hand in hand. Reason for the same is that higher loyalty helps in growing more revenue. The company focusing on customer satisfaction always generate more revenue. Because they rate their customer as superior and that helps them in acquiring more customers. Social media plays a major role here as 8 out of 10 customers share their experience on social sites whether it is bad experience or good experience. Good reviews helps the company in attracting more customers whereas the bad review plays a negative role. For instance, a customer with bad experience always spreads his words with his/her friends and family. As a result, you can easily generalize the power of reviews and you can improve your business by asking for the reviews from your customers.

Ways to get reviews from the customers or clients

Ask for reviews

Most used way to get reviews and feedback from the customers is by asking them for the same. You can ask for reviews by providing them the option of feedback. Share the feedback link with your customer and ask them to fill the areas and provide them the questions with open and close end.  Draft the review survey by providing them the responses from which they can opt one response. Both close questions and open questions are important for taking reviews as closed questions are less time consuming and customers don’t think before filling them up. Whereas in open questions, you can ask the customers if any changes are needed to sale the products or services or not. Also make sure that you share the reviews and feedbacks received from the customers.

Good Experience

To give good experience to your customers, you need to think from the mind of customers. The people who genuinely had good experience will share their experience with you, likewise the people who does not like the products or services you offering will definitely share their bad experience. Therefore, you need to offer the best experience to your customers. You can do the same by putting yourself on to the place of customer.

Provide option to get Reviews

Most companies only go for online reviews. But to get reviews from the customers, one can give option of both online and offline reviews. You can ask for review when you connect yourself with your customer. You can also say thank you to your customer at the time of selling the product and at the same time, ask for the feedback or review. By providing them the option of review you can easily fill the gaps.

Provide offers

Sometimes customers do not respond to your request. To minimize this, you can provide offers to the customers who are filling feedback forms and giving reviews. Offers can be provided at the time of purchase or you can also convey the details of offer via mail option. You can use various ways of providing offers like, holding contest, providing incentives, etc.

Conclusion

There are many ways of getting reviews and feedbacks from the customers. You can opt for the suitable one. Also, we are looking forward to get more ways of asking for reviews. If you know about the same then share the same with us in the comment box.