Resolve QuickBooks Error Code 15102 - Failed to Reset Updates

by Sophia Martin Accounting and Bookkeeping

QuickBooks error 15102 is usually seen when the user tries to download a payroll or QuickBooks desktop update. This error appears with an error message “Error 15102: Failed to reset update”. There can be numerous causes behind the occurrence of QuickBooks error 15102, which are listed later in this post. If you are also facing such an error, then in this post, you can unleash the quick fixes to the QuickBooks error 15102. Thus, we recommend you to read this post carefully till the end. Or you can also get in touch with our customer support team, via our toll-free number +1(800)761-1787, and leave the rest on our professionals. They will resolve your issues instantly on your behalf.

Factors triggering QuickBooks error 15102

The user might end up in this error due to a couple of factors namely:

· When a specified download location is invalid or not accessible. And shared download is turned on

· In case the QBD is running in a terminal services environment in multi user mode

· Such an error can also occur if the user is not logged in as windows admin. Or running the application as admin and using windows vista

Steps to fix the error code 15102

There can be numerous methods to fix the error, one of which is to confirm the mapped file location is correct. The steps to be carried out are:

· The first step is to click on F2 key and then the user will get a product information window on the screen. After the user is able to spot the mapped location path, then it is recommended to note it down

· Now, on the current window, the user should look for the help menu and move to the update QuickBooks

· Once done with that, the user should verify the location information by clicking on options tab

· Also, if the shared download is fixed to Yes, then the drive in the download location must be the same drive that appears in the product information window

· In case the shared download is set to NO, then the directory of the download location must be the same as the QuickBooks desktop installation directory

· The user should change the state of location if the location has been set as incorrect

· Now, displace Yes with no, in case yes is selected and then hit save

· Or displace no with yes, in case no is selected

· After that select close

· And download the latest tax table again

By now, the user might be able to get rid of the QuickBooks error 15102. In case the error persists, or if you have any query, then do not hesitate in getting in touch with our team at any point of time. Make a call at our QuickBooks Payroll support +1(800)761-1787, and our experts and certified ProAdvisors will provide you with immediate assistance.

You may also see: Fix “WDDM Service Not Running” Problem in QuickBooks Desktop