Questions You Should Ask to a Jewelry Repair Shop

Are they personal jewelers?

A personal jeweler aims to find out what you really want, even if it takes a while. They rarely say “no” or “I can’t do that.” Instead, they’ll find a way to make it work, or they’ll refer you to someone else who can better meet your needs.

Are your jeweler and technicians bench certified?

A Bench Professional Certification Program establishes national standards to ensure the proficiency of bench jewelers at various levels. It is crucial that your jewelry or watch repair technician has received nationally recognized Bench Certification

Will my jewelry or watch be fixed in-house or sent out to a different location?

This is an extraordinary inquiry to pose, particularly when you’re thinking “I’ll likely need to discover some area somewhere else since there are no jewelry repair shops near me. Most gems retailers try not to fix their things in the house, so whether you’re dropping or dispatching that piece back off where you got it, they’ll be sending that thing off to another area.

What process do you have in place to ensure the gem/diamond I sent is the same one I am getting back?

If you ask, an honest jeweler will be willing to take the time to show you your stone under a microscope so that you can recognize the characteristics unique to your jewel or pearl, for example, certain considerations or defects. You ought to likewise request to be shown the stone when getting.

How long has the Jeweler been in business and what are the chances that they’ll still be there five years from now?

Ask all the queries you have about their shop to clear your doubts if you have any.

Do they repair jewelry? If so, how skilled are they?

Asking about their skills and skillful workers will get them in confidence and will also clear out your mind.

Can they speak about different kinds of settings? Different kinds of gems and their properties?

The knowledge about the properties of different kinds of gems will help you find whether the jeweler is wise or experienced or not. Ask them more about these things.

Can they design and make custom pieces of jewelry?

Ask them about these for your future needs and the skills of the jeweler and the shop and workers.

Will, they readily recommend another Jeweller if they can’t provide you with what you need?

Recommendation to other jewelers will help you if you don’t get the results you want or if they are unable to fix your main problems.

What is the difference between white gold and yellow gold?

The difference is just the color, right? The answer is yes and no. Gold comes from the earth a bright yellow color, therefore, white gold is naturally yellow too. In order to make the yellow less noticeable white property alloys are added to gold to help mass the yellow color.