Articles

Leveraging Taxi Business to Next Level with Taxi Dispatch System

by Venkatesan Rajagopal Marketing Manager

The most profitable business recently happening around the town is taxi dispatch system. The drivers are hooked with the taxi companies to get the trip bookings. The customers engage the nearest cab by using the GPS facility to locate the cab availability. Once when the service is completed, the payment is done via proper payment gateways like credit card or paypal.


During the whole process, the company plays a key role in handling the schedule. The company handles each and every ride details and monitors that customer is served better without any delay in service.


Some of the areas where the taxi company holds the rope in running the business profitably are discussed below.


1) Associate with best drivers

Once when the taxi business starts using the taxi dispatch software, the company enrolls the manager. The drivers can register themselves under the manager to get the trips booked for them. When there is any clash in serving the customers such as delay in reaching the place, the company also holds responsibility. Therefore it is essential that the company associates with the right driver. For the same reason, the taxi dispatch software provides facility for receiving the customer feedback about the driver and the ride. The company can get to know about the attitude of the driver such that business can be managed efficiently.


2) Swift communication

The taxi dispatch software provides very good control over managing the drivers. The company can exactly know where the cab is, what is the estimated traffic, how much time it will take for the cab to reach the client's place etc. The software uses the GPS facility to track the driver and customer. Therefore, business can be handled better with good communication established among the company, driver, and the customer.


3) Auto-fill tool

Every business must have its own tactics to retain the customer. The software provides wonderful tool to attract the customers and keep them satisfied. The auto-fill tool is one such option that allows the user to fill the address details in the form automatically by selecting the current location on the map. This reduces the confusions of typing address in a hurry to find the cab.


4) Repeat customers

As all know that repeat customers are the groove to increase customer base and improve revenue. The taxi company have provisions to provide discounts to customers on their next ride. Servicing customers promptly will also lead to multiplying repeat customers. The social share can be helpful to get noticed among many new clients with referrals.


Conclusion

The taxi dispatch system can be clearly implemented using the software which manages business owners, managers, drivers, and customers. The system is totally interconnected over web as well as using mobile apps along with GPS facility for tracking drivers and customers. The software has promising features to leverage the taxi business.


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About Venkatesan Rajagopal Junior   Marketing Manager

1 connections, 0 recommendations, 6 honor points.
Joined APSense since, January 2nd, 2014, From Coimbatore, India.

Created on Dec 31st 1969 18:00. Viewed 0 times.

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