How to Troubleshoot Fingerprint Sensor Not Working Issue in Windows 11?

by June Reeve Content Marketer

It seems like for every update released for Windows 11, a new issue is created. If the customer wants extra security on their computer system, then they should use a fingerprint sensor on their device. But sometimes, users face issues with the fingerprint sensor. If the fingerprint sensor not working in Windows 11, this means this issue occurs because of some random bugs or driver-related crashes. To solve this issue, you should first check if the OS is up to date. After this, you should change the fingerprint to grant or deny access to your computer. You can also update the related drivers to solve the issue. In this blog, you will read the solution if the fingerprint sensor is not working in Window 11.

Method To Resolve if Fingerprint Sensor Not Working in Window 11:

Follow the below techniques to solve the issue of fingerprint issue in Windows 11.

1. Add Another Fingerprint:

First, open the ‘Settings’ option. After this, navigate to ‘Accounts.’ Then, choose the ‘Sign-in’ options. At this point, look at the ‘Set up another finger section,’ and then click on the ‘Add finger’ button. Here, follow the instructions given on the computer screen. Now, use your device with the newly added fingerprint.

2. Check for Windows Updates:

For this, open the Settings option. Now, visit the Windows update. Lastly, choose the 'Check for updates' option. Through this option, the Window will scan and update automatically.

3. Update Related Drivers:

To solve this issue, open 'Device Manager.' Then, expand Biometric devices, and then you have to right-click on the needed driver. After this, select 'Update driver.' Here, chooses the option 'Search automatically' for drivers. At last, follow the given instructions to finish the procedure. The Operating System will scan and update the related drivers automatically.

4. Uninstall and Reinstall Related Drivers:

First of all, open 'Device Manager. 'Then, expand 'Biometric devices' and then just right-click on the needed device. After this, you should choose the 'Uninstall' device. Here, you need to follow the given directions to finish the procedure. At this point, 'Restart' your computer system. Lastly, you will see that Windows will install a new related driver automatically.

In this way, you can quickly solve the issue if the fingerprint sensor is not working on Windows 11. If you need any details related to the issue, you should visit the official website of MS Office.