How to Resolve ATT Email Not Working Issue?

by Maria Hayden Writer

ATT email is a popular email client that has an excellent set of features and an easy-to-use interface. However, one of the most frustrating experiences for users is to encounter the ATT email not working issues. But the good news is that you can try to fix the problem on your own. Here we have explained some of the common reasons that make your ATT email stop working and how you can fix them.

Troubleshoot ATT Email Not Working Problem

There can be a number of reasons why your ATT email is not working. If your ATT email has stopped working, follow the given step-by-step guide to know the cause of the issue and how to fix them.

Weak Internet Connection

Your ATT email needs internet to work. So, if your ATT email is not working, then poor or no internet connection can be responsible for it. Check if there is any internet error and get it resolved immediately.

ATT Email Server Outage

If there is no internet issue, probably then your ATT email server is down. Verify your ATT email server status from the Down Detector website. If there is a server outage problem, wait till it gets fixed by itself.

Poor Browser Performance

You are likely to experience an ATT email not working issue if you access your email account using an outdated browser. Thus, make sure your browser is updated. Also, you can enhance the performance of your browser by clearing the browser history files and cookies.

Incorrect Configuration Settings

If you use your ATT email account on your iPhone and it is not working, then the wrong configuration server settings can be the cause of the issue. Make sure you have set up Att.Net email account on iPhone correctly. Check the IMAP/POP3 and SMTP server settings and ensure you have entered the correct server details.

So, these are some effective ways to fix your ATT email not working problem. However, if they fail to help, try removing and re-adding your ATT email account. If the problem still persists, then contact the AT&T customer support team.