How to Overcome QuickBooks Error Code 6189, 816?

by Adelina Martin Bookkeeping & Accounting Solution For Small Busine

Facing QuickBooks error code 6189 and unable to decide how to deal with it? This error is commonly known as runtime error. And such an error appears while the company file opens or runs. The user might see the following error message “An error occurs when QuickBooks tried to access the company file”. This error can be resolved by carrying out certain steps, elaborated later in this post.


You can go through the post carefully to fix the QuickBooks error code 6189, 816 or can also let our certified accounting professionals to work on your behalf. We have our toll-free customer support number 1-800-761-1787, where you can directly connect with our professionals and get answers to your queries.

Causes of QuickBooks error code 6189

The user can end up in QuickBooks error code 6189 due to the following factors, which include the following:

  • In case the multi-user mode isn’t upgraded in QuickBooks
  • Or if the QuickBooks desktop isn’t updated to the latest release
  • Moreover, if there is any loss of data via database server manager
  • Use of encrypted software with QuickBooks
  • If QuickBooks user doesn’t run or operate the QuickBooks database correctly
  • Also, if the removable device stores the data 

Resolving the QuickBooks error code 6189, 816 

The user can get rid of the QuickBooks error code 6189 by fixing the multi-user problem in QuickBooks. This can be done by carrying out the steps below:

  • The first step is to use QuickBooks online application to open or access the company file from some other location
  • Also, the user can transport the company files to the local drive that is often C drive of the system
  • The next step is to ensure that the encrypted applications are disabled
  • Followed by trying to see the QuickBooks issue after restarting the server and device
  • Once done with that, the user needs to set the device on multi-user mode
  • And also, install the QuickBooks database server manager on the device to avoid the errors.

  • Now, change the name of the .TLG and .ND file extensions
  • And ensure that the server have appropriate internet connection
  • Lastly, the user needs to ensure that the QuickBooks application must be updated on the latest released version

Resolving the QuickBooks error code 6189 becomes easy once the above steps are followed properly. But if the error continues even after following the steps above, then in that case do not think much, consult our QuickBooks enterprise support team at 1-800-761-1787. They will guide you through the process to get rid of this error immediately. 

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About Adelina Martin Innovator   Bookkeeping & Accounting Solution For Small Busine

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Joined APSense since, August 13th, 2020, From California, United States.

Created on Jan 4th 2021 11:47. Viewed 632 times.


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