How to Increase Resident Retention with Effective Property Management

by Ascend Bakersfield Real Estate Brokers in Bakersfield, CA

To succeed in property management in Bakersfield, you need to retain the residents in your property. At every place, looking for a new tenant is more demanding than maintaining the current ones. Moreover, if you don't work on resident retention, you won't be able to grow your real estate business.

 

So here are some tips to increase resident retention organically using effective property management techniques.

 

Be Available To Residents

One of the best ways to increase resident retention is by being available to hear their complaints. The residents are the core of your business, and hence you should be available to them for any problem.

 

As a property manager, you should reply to the queries and problems straight away. Even if you are busy, set up automatic replies regarding you'll get back to them, or something like that. If you manage too many properties, you can use chatbots to be available to residents for their smaller queries.

 

Increase Amenities

Another great way you can increase resident retention is by increasing the amenities you provide at your properties. A good property management company in Bakersfield knows that to keep the cash flowing, you need to keep the residents happy.

 

You should do frequent renovations and increase the amenities at your properties. If you manage an entire apartment, you should include amenities like common areas, rooftop lounges, and even indoor play areas for children.

 

Such amenities will be sufficient for most residents, and they'll love to live at your property. This will eventually increase your resident retention.

 

Host Resident Events

An easy way to keep your residents happy is by hosting events regularly. For every festival, you can host the event at the property and invite all the residents. This will prove as a relationship-building session, and everyone will enjoy it too. Residents are less likely to move out of the property when they get such treats, ultimately increasing your retention rates.

 

You can host fitness events, games nights, and other events that bring the residents together.

 

Make Move-in Easy

If you have an easy move-in procedure, your resident retention will boost. It is all about the first interaction and impression. You should be willing to help new residents move into the property by providing all sorts of support.

 

Moving to a new place for most people is hard. To make the moving process more manageable, you should help the residents fetch their luggage and other items from some other place. You can hire a good property management company in Bakersfield for providing them assistance during this time.

 

You should help new residents by welcoming them with a gift and also introducing them to the current residents. Also, providing a checklist for move-in is an excellent idea to build better relations and increase resident retention.

 

Complete Maintenance Tasks Quickly

If you want to boost resident retention, you need to solve their complaints as quickly as possible. Once a complaint is brought to you, you should send in people and get it resolved.

 

Don't avoid the pleas of your residents; if you do so after some time, you'll have no residents. So it is better that you complete the maintenance tasks quickly.

 

Above, you've got to know about some things that can help you boost resident retention. Keep following these tips, and it will be easy for you to hire the best property management company in Bakersfield.

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Created on Oct 15th 2021 06:30. Viewed 266 times.

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