How To Get Rid Of Alexa Device Unresponsive Issue?

One of the major issues with the Echo devices is, it sometimes shows Alexa Device Unresponsive trouble. There are a number of people who are stuck today with this issue and looking for possible solutions. 

Although Alexa is one of the best and smartest devices today, the thing is, due to one or other reasons it sometimes shows some of the errors. 

In this guide, we are going to tell you each and everything related to the trouble of Alexa Does Not Respond. 

We are also going to include all the basic reasons and the troubleshooting steps so that you can easily get rid of the issue by yourself.

Let’s not waste much of your time and start to find why is your Alexa Device is Unresponsive

Possible Reasons Behind Alexa Device Unresponsive

We have found some of the common reasons behind why Alexa Not Responding, let’s have a look: 

• The microphone button is turned off

• The device is turned off

• Wifi is not working properly 

• Alexa having trouble understanding you 

• The device is placed far from the router

How To Fix Alexa Device Unresponsive Trouble?

Follow all the given methods one by one to know why your Alexa App says Device is Unresponsive

Check The Microphone Button

This is one of the easiest ways to troubleshoot the issue. You just have to check if the microphone button is turned On or not. 

It happens many times that people forget to turn the microphone button On and end up troubling with Alexa Device Unresponsive Trouble

Check The Echo Device

There are the chances that you haven’t turned ON the switch of the Echo device. And because of no supply, your device is showing you this error 

Check Your Wifi Connection 

Are you sure that your wifi connection is working fine?  We are saying it because, without a proper internet connection, it is really very tough for Alexa to understand you. 

Hence, connect any other device with the same network to check the speed and network. If found anything wrong then contact your network service providers 

Put The Device Near the Router

Many times what people do is, they place the Echo device very far from the router. Let us tell you that router only cover limited area and if you will place the Echo device outside the connectivity range then it is obvious to face the issue of Alexa Having Trouble Understanding

So, we would like to suggest you change the position of the Echo device and place it somewhere near the router. 

Restart Echo Device

If you have tried all the steps and are still dealing with Alexa Device is Unresponsive issue then turn off the Echo device and plug out the power adapter. 

Do ten push-ups and then turn the device again. 

In a Nutshell…

It can be said that the main cause behind Alexa Device Unresponsive is the wifi network. Hence, you should have a good internet connection. 

In some cases, the reason could be anything else, hence for them, our toll-free number is always there. 

Yes, you can directly contact our technicians via Alexa Helpline Number. They are capable enough to troubleshoot any Alexa related issue in seconds.