Articles

How to Fix QuickBooks Point of Sale multi-user mode not working?

by Sofia Smith Marketing

QuickBooks Point of Sale can access the POS company data that is stored on the QuickBooks Server Workstation. There are some basics by which you can access the QuickBooks Point of Sale data, and it is being accessed from the Client Workstation or Server. However, while accessing it if you are getting the issue and want to know how to fix QuickBooks Point of Sale multi-user mode not working, go through this post. 

  1. The Server Workstation power must be on 

  2. Antivirus/Firewall software must be properly configured to allow the QuickBooks Point of Sale components.

Some Possible Reasons behind the Error and the Steps to fix are hereby mentioned below

Company data was moved, renamed, or deleted 

 A list of the Server Workstations and data files are found on the listed network. You can choose the correct data/server and then choose the Ok button. On consequent start-ups, the client workstation will reconnect to the same data. 

Data file does not have a single name 

Be sure that the QuickBooks POS data file has a unique name.

Server Workstation is not running

When you are sure that the network and server workstation are working or running properly, you have to enter the name of Server Workstation device and POS company data file name. After that, you can choose the OK button. 

Server Workstation has numerous data files

You can open the correct company data on the Server Workstation or select to connect the currently open data.

Network configuration is not responding or working 

You can check your network connections and cables on both Client and Server Workstations. Now, the question is Can you access other information on the Server Workstation from the customer? Many network configuration parameters can manipulate the performance or connection of QuickBooks Point of Sale. An inappropriately configured network can cause all device resources to work harder and other application requests. Every network configuration and device is unique, you can consult a qualified expert for help, if it is necessary, to address the networking issues. 

Firewall settings on the Server workstation or Client are blocking the connection

In several instances, you will see a message from the firewall. You can check your firewall settings and ensure that you are log-into the Windows as a user with Administrator rights and then try to join again. If you receive an antivirus/ firewall message saying that Point of Sale are trying to access the Internet, the answer is so simple i.e. Yes, always allow the connection. This should help you to not get any issue ever.  

Hope So! Your issue with QuickBooks Point of sale multi-user mode not working is resolved. If you are having any other query or you are still looking for some resolution, then get in touch with the technical experts to get the issue resolved. The resolution of each query is provided by the experts. They will definitely always help you to fix the issue quickly on-time. 

 

 



Sponsor Ads


About Sofia Smith Junior   Marketing

0 connections, 0 recommendations, 11 honor points.
Joined APSense since, November 26th, 2020, From Frisco, United States.

Created on Jan 28th 2021 07:19. Viewed 390 times.

Comments

No comment, be the first to comment.
Please sign in before you comment.