Articles

How To Fix error retrieving information from server df-ppa-60?

by Katharine Isabella Technical Support Expert

Are you having a problem while purchasing an app so that you can manage Google services to manage on your Android device?  Have you tried several methods to fix that but you did not get success and at this you went to the internet service for resolving the problem but could not happen to be best. All right, you want instant support and kind of information to fix this problem at the time. Honestly speaking, you are on the best page where you are going to learn significance advice to under control the worst circumstances with ease in a jiffy. To fix this issue there are several methods but if you got the cause of the issue, you must resolve that in accordance to that.  


This quite normal to show df-PPA-60 while purchasing the software or application on Google play store by using your Android device. If you have confirmed the cause of the problem and its identity verification you must go for the verify identity method that retrieving information from server DF-PPA-60 in google play store. This type of the problem always happens when your Gmail account suspends from your device and indicating you to fix this problem immediately. This is a message displayed you because your Google Play account or Google Wallet has been temporarily suspended for safety reasons from your device so you need to regenerate and configure your Gmail account once again and for that you need to verify your identity after making the settings with Google account on your device that would be the solution. 

Following are the step fixing error retrieving information from server DF-PPA-60 in play store an Android device:

  1. At first, launch your Google internet browser and type Google.com\payments and hit enter.
  2. Click the settings icon in the top right corner.
  3. Then click the blue verify button in the verified identity button.
  4. Enter the necessary personal details and click verify your identity that fixes.
  5. Still if generating issue you may check correct home billing address.
  6. Where you need to update the settings along with the editing home and billing address.
  7. Even you can remove the update from Google play store Application and reset your mobile device.       
  8. Now perform the steps you felt like to do ever on your Android device.

If you still are persisting an error retrieving information from server DF PPA 60 in Google Play while doing so and don't know what to do, you need to get in touch with Google techies who would provide you the amazing methods to resolve them in no time.  

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About Katharine Isabella Advanced   Technical Support Expert

49 connections, 0 recommendations, 174 honor points.
Joined APSense since, May 24th, 2017, From New York City, United States.

Created on Feb 28th 2018 01:41. Viewed 484 times.

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