Get Customer Support for Coinbase 

Get Customer Support with Coinbase Customer Support Advisor is a two-way street. While both companies are affiliated, the latter does not represent Coinbase in any legal capacity. Therefore, the relationship between these two parties is purely contractual. As a result, neither entity is obligated to compensate the other for any losses, even if it is a result of a dispute.

Coinbase is a popular online currency exchange. While its service is relatively straightforward and intuitive, some people have had a bad experience with the company. Coinbase's customer service has evolved over the years, with the company changing its customer service practices as it grows. In the past, employees would respond to customers via live help chat and tweets. While these interactions are no longer available to customers, former employees have used them to communicate with Coinbase customers and resolve problems. One of those former employees, Jason Rose, said that many customers had concerns about cryptocurrency, and needed reassurance.

Coinbase is committed to complying with your instructions, including your User Agreement. Coinbase also will send you notifications if any changes occur. It is important to note that you must be 18 years of age and reside in the United States to use Coinbase's services. As a result, some services and features may not be available in your location.

Read Also: How to Recover Coinbase Wallet?

Coinbase customers with lost funds often turn to social media to seek reassurance. One Facebook group devoted to the issue has 941 members. Members discuss their complaints and brainstorm ways to pressure the company into fixing the problem. Other forums such as Twitter and Reddit are full of complaints, and the official Coinbase support account publicly responds to complaints.

A California marketer, Marci Preble, has had a nightmare experience with Coinbase customer service. She has lost more than $7000 in just a few months after investing in the cryptocurrency exchange platform. She is still not sure how fraudsters gained access to her account.

Experience with Coinbase Customer Service

Coinbase Wallet recently launched a live phone support line after receiving thousands of complaints. A Get Human is a volunteer with experience with various customer service issues, and his goal is to help other people avoid the same problems. One such complaint came from Erick Richardson, who received a text message stating that someone had logged into his account. He logged on to the site, only to discover that his security settings had been compromised.

Get Human's mission is to provide people with instant help and speedy service. They have worked with thousands of companies and have developed a system to make the process faster and easier.