How to Build Your Dream Team With QA Outsourcing

Software companies that choose to outsource their QA testing are usually looking at cost savings as the #1 benefit. But when you choose the right QA partner, many other advantages are bundled with the reduced price tag. Depending on where you decide to outsource -- India, China, Mexico and the UK are all popular regions -- you’ll have access to an efficient round-the-clock testing cycle, dedicated teams with rare skill sets and streamlined communication.

Aside from budgetary concerns, your main priority should be the quality of the engineers that will make up your outsourced team. Working with a QA provider that employs expert engineers and invests in their continual training is a sure way to build your dream team: talented in-house developers who are on site to focus on innovation and new features who are complemented by a skilled group of test engineers that strive to improve the quality of your product.

Let’s take a detailed look at the various skill sets your provider’s team of engineers should have, as well as a few QA principles they should integrate into their work.

Domain Expertise

Many QA Managers and CTOs choose QA outsourcing because the in-house team lacks the required domain expertise. As customers demand greater functionality and feature sets grow more and more complex, tester must come to the table with both technical skill and rich knowledge of the product domain.

How exactly can domain knowledge help your QA team succeed?

Engineers with rich experience in a given domain have a competitive edge over other engineers who can only offer technical skill. Here are several key advantages:

●     They already know the lingo. Products that serve the financial, legal, CRM and healthcare space use terminology that may be unfamiliar to an offshore QA tester without previous experience in that industry. On the other hand, an engineer with domain experience will be able to identify and communicate issues using the correct technical terminology, effectively staying “in the loop”.

●     They dig deeper. When an engineer has worked with products similar to yours, they know the ins and out of the software’s architecture. This allows them to go further than merely pointing out issues -- they can fix the errors themselves or suggest the most practical fixes.

●     They’re more productive. Experienced teams are able to view the product from the user’s shoes, allowing them to catch and fix bugs in the initial testing phase rather than later, freeing up time and reducing costs. They can also prioritize bugs more effectively, knocking out the big, critical issues first while moving lesser issues down the list.

Tool & Technology Skills

There are an overwhelming number of QA testing tools on the market today. How do you choose the best one when so many seem like they’ll get the job done? That’s where QA outsourcing and the tool and technology expertise of the team you hire come into play.

When it comes to finding the right tool for your specific product and testing requirements, you’re paying for the expertise of the QA vendor’s advanced technology team. These engineers are tasked with monitoring the very latest releases and updates to the industry’s top tools. In addition to keeping a close eye on the market, the engineers perform thorough testing of each tool to identify its strengths and weaknesses. This exhaustive tool research makes them experts on finding the right tool for the job -- every time.

Engineers are also on the cutting edge of new QA methodologies and framework solutions. They do specialized research on how to build and maintain cost-effective testing frameworks, define QA processes and testing standards and implement the latest methodologies to ensure that your testing solution grows along with your product and organization.

Team Extension & Smooth Communication

QA outsourcing can only be truly effective if engineers can take pride in and ownership of their work. Though many people think that outsourcing comes with a major compromise -- that the distant testing team never really gets to know the product -- there are providers that prove this assumption false. By partnering with a QA provider that emphasizes thorough onboarding, knowledge transfers and consistent communication, your offshore engineers can become a true extension of your onsite team.

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Created on Sep 4th 2018 07:49. Viewed 3,589 times.

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Sanny S.  QA engineer It is not a secret that the recent trend in QA is quality assurance outsourcing, and the departure of many testers to freelancing only reinforces this trend. It should be noted that when choosing - QA-company or freelancers, it is important to understand how large the team is required for this or that particular case. The larger the team size, the more weighted decision is to appeal to independent QA-companies. That is why the main consumers of QA services of freelancers is a small IT business, which thus certainly reduces its costs and supports competition with the “business sharks” represented by IT companies with 100-1000 employees. In turn, large customers implement long-term ambitious projects with the involvement of QA service from independent companies with established brands in the market. Among those QAwerk is worth mentioning. This quality assurance outsourcing company will polish your solution from any bugs or flaws, even from the most uncommon and complex ones for you to deliver an immaculate user experience. Nov 16th 2018 07:24