how do I speak to a live agent in air Asia

by James Clerk Blogger

How can I speak to a live agent in air Asia?

You can speak to a live agent in air Asia through a phone call process in which you need to follow the IVR process, where the personnel will let you know the solution to your question. But how do I speak to a live agent in air Asia? The phone call option will allow you to speak to the airline staff directly and clear your doubt about having a conversation. You can follow the below mentioned procedure, which will connect you with the live agent at air Asia without any hassle.

You can open the site of air Asia.
Then move to the contact us section.
You can click on the call us option in the reference us section.

Dial the toll free number +86 020 6661 9933, mentioned on the screen, and connect to the IVR process.

Press 1 for flights status
Press 2 to manage your booking
Press 3 for baggage claim
Press 4 to connect with the call
Press # to disconnect the call

Press any of the digits and connect with the airline customer service executive.

Talk to a live agent in air Asia through live chat

The chat option will connect you with the online chat assistant, who will give you a response within a few seconds. This is a self service kind aofoption that is available every day, providing the best possible solution without any delay. The chat option is designed in such a way that you can resolve small queries.

You need to open the official page of air Asia.
Then tap on the contact us tab.
After that, you need to click on the chat with us option.
Now the chat box will pop up, enter your details and start chat related to your query with the customer service executive.

Get through live agent in air Asia via mail

The mail option is one of the convenient ways of approaching the airline because you can retrieve previous mail from the mailbox for future use. Air Asia provides you with the official email address communications@airasia.com through which you can compose a mail related to your issue and send it to the airline authority.

You can go through the official site of air Asia.
Then scroll under the page at the contact us section.
In the contact us section, you can click on the mail us option.
The mailbox will display and mention your email address as well as the issue. Finally, send it to the airline customer service executive.

The answer to this question is how do I speak to a live agent in air Asia? Already answered above in the form of various methods. You can also connect with air Asia through the social media option where you can chat related to your query in their chat box. You can click on the social media icon.

https://twitter.com/AirAsia

https://www.instagram.com/airasia

https://www.linkedin.com/company/airasia