How COVID-19 Is Impacting Online Food Delivery Platforms

by Kim Yazzi Digital Marketing

With the COVID-19 outbreak, the world is wrestling with several issues, which seem difficult to tackle. As malls and public places are shut down, traffic movement is cut down, people running out of secret stash, and restaurants are shuttered and can provide just pick-up and delivery services, it has made the situation gloomy.

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According to a data science team, 48,000 restaurants have revealed that the revenue from last year’s comparison is nearly 20% down.

Let’s understand with an example.

The nations that are hard hit by a deadly virus, they are lockdown to stop the virus spread as its transmitting rate is two folds than the flu-like SARS. Its impact is different in various countries, thus the retailers will be suffering accordingly. China, India, New Zealand, USA, and Canada have locked down the major cities to curb the spread.

That’s where Starbucks like the food and beverage chain has transformed the brick-and-mortar store into a ‘go-to’ model to support the nationwide fight against corona. The independent restaurants are also moving to online food delivery options. The established players are beefing up the food delivery services to serve the customers safely.

Alas! The customers are wary with hygiene conditions of food, delivery person’s health, safe packaging, sanitation, and physical contact related concerns. The leading players such as Uber Eats, Instacart, GrubHub, and Doordash in the food industry have come up with a couple of tactics to manage the crisis and win the customer’s trust back.

The present circumstances enacted by coronavirus across the globe have provided immense opportunities to the delivery apps to gain momentum in the niche industry, only if they take certain actions.

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