Have to Ask your Doctor a Quick Question? Live Chat May Be The Answer You Are Looking For

by Marta Jordan Writer

Live chat technology for medical purposes should not be used in a medical emergency. If you are experiencing any urgent care symptoms call 000 immediately.

It may seem strange to think of chatting to your doctor in an instant messenger format. After all Live chat technology evolved in a very social setting and is now used in many different professional applications. Over the last few years, it has evolved to be used in a medical setting.

Live chat with a doctor is not a diagnosis tool on its own, however, there are many advantages to this technology used for your medical needs. Some handy uses are:

If you have a quick question or query

If you have a quick question or you are unsure about something your doctor mentioned in your last consultation, live chat is the way to go. The best part of live chat is that everything is written down so you have something to come back to after your chat. If you can’t remember which over the counter medication your doctor recommended or dosage, it’s all in your live chat history! It is worth noting that some mild ailments may be diagnosed and treatments recommended, however as a rule live chat is not solely a diagnostic tool. Further consultation may be required in a video chat or in-person for more serious cases.

If you need a refill of your medication

You can use a live chat function to obtain a refill prescription that you regularly or sporadically require. Your doctor may ask some further questions to ensure that the medication is going well. You may also need an alternative medication if yours becomes temporarily unavailable. Live chat can help you resolve these issues without having to head to the doctor’s surgery.

Want to check on some test results?

Many doctors who offer live chat opportunities will encourage you to check on your test results via this portal. The doctor can talk through your results and what the best path forward will be.

If your results require further diagnosis or better explained a video chat or in-person consultation the doctor will arrange for this. It is a great way of getting your test results faster and avoiding a trip to the doctors just for routine test results.

You can be anywhere in Australia

The brilliant aspect of a live chat with a doctor is that you can use this function wherever you can get an internet connection in Australia. If you are on holiday and have lost your medication and need a prescription utilising live chat technology can literally be a lifesaver. Also if you find yourself feeling unwell while travelling and you are not sure what the issue may be the doctor on a live chat will be able to order some tests or other types of diagnostic tools to confirm a diagnosis. You can get the process of investigation started with the live chat function.