Articles
Digital Commerce Services for Travel – Inflicting Effectual Boon for the Aviation Industry
by Audrina Grey Travel Technology AnalystBe it to commute or simply to go on a relaxing vacation, travelling is an important part of everyone’s life.This brings to the importance of the various means of transport available for travelling. In the earlier days, it started by using animals like horses and animals. Now, sophisticated vehicles like cars, trains and aeroplanes are available. Of all these, aeroplanes are the most preferred means of transport, especially for longer distances. They may be costly, yet save significant time as compared to the rest ones.
Implementation of technology in the field of transport
Manual intervention has been preferred for providing transportation services since a long time. Though it may seem simple, there were many hassles and problems in this process. Introduction of technology in this field has significantly boosted the quality of service. Nowadays, digital commerce services for travel are available for fulfilling the ever-growing demands of the passengers. Airlines, services have also shown significant improvement in this regard.
Advantages of technology in this field
Technology and development have emerged as boon for transportation including airlines services. The aviation industry is availing many advantages with the advent of sophisticated software and mobile apps. Here are few prominent of these benefits:
- Faster processing: Earlier it would take hours to do a simple task of ticket booking. Now, the service is much faster and efficient, making it convenient and hassle free for the passengers. This not only saves the time of the passengers but also reduces the workload of the service providers
- Updates provided in real time: Information regarding delay, cancellation and rescheduling of flight is very important for the passengers, as they need to plan their next step accordingly. With the implementation of technology, the passengers can now get important travel related updates in real time. This further helps them to take necessary actions immediately.
- Acceptance of various payment methods: With many forms of payment methods available, people nowadays choose the best one as per their preference and ease. This becomes a problem if limited payment options are available to the passengers. It might even prevent someone from making a transaction. Thankfully, with more companies embracing digital commerce services for travel, companies are finding it easier to provide more payment methods to the travelers.
- A fair and transparent process: Automated process and software work in a set pattern and follow a flowchart. This helps the passengers to understand the involved processes as they can gain access all the related information. Thus, passengers also feel a sense of reassurance.
- Artificial intelligence driven services: Robots and artificial intelligence are technology’s finest creations. This has drastically reduced manual intervention hence leading to reduced human error and processing time.
Notably, all these points are extremely beneficial for both the service provider and of course the passengers. Advancement in the airline services has also allowed even more companies into this business to make enhanced gains.
Digital commerce services have indeed revolutionized the biz world on a global platter. Fortunately, for the travel industry as well, it has come up as the much coveted boon.
Summary: Aeroplanes are presently the most preferred means of transport, especially for huge distances. To make things even better, airlines service providers are now embracing digital commerce services for travel at a rapid pace.
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About Audrina Grey 
Travel Technology Analyst
96 connections, 3 recommendations, 286 honor points.Joined APSense since, January 23rd, 2018, From Illinois, United States.
Created on Apr 5th 2019 00:10. Viewed 495 times.
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