Automated SMS:Must-Have Feature of the Top Bulk SMS Services in Noida

Summary:Automating SMS helps you send text messages to individuals or groups of people without any interventionby the business.It saves time and allows action-based arrival of the messages by the customers upon purchasing, payment and other triggers.

SMS offers a high response rate and thus, is used extensively in several businesses. Many logistics, finance, e-commerce, technology companies make use of this service to send order confirmations, OTPs for better security, etc. But even after years of bulk being in service, there are some companies which are yet to realize the full potential of SMS as a customer service and engagement medium.

Great functionality that we, as a leading bulk SMS service provider in Delhi NCR, offer in terms of bulk SMS is SMS automation. Thismeans to automatically send and receive a text-based of customer/business triggers such as order placement, OTP generation, order dispatched, etc. We help businesses use SMS automation and effectively improve their customer engagement channel. With SMS automation, we can boost customer retention (subscription renewal alerts), customer satisfaction (after-sales service feedback, quick text reply), conversion rates (personalized occasional offers), all while significantly lowering operational and support costs.

What information and notifications can be automated with our trusted bulk SMS services in Noida?

• Welcome-Make your customer feel valued as soon as they register with you. You can send a welcome message with how-to-start tips, website links, etc.
• Reminders-Automate reminders to make sure your customers don’t miss any booking, renewals, offers, appointments, and so on. This can be set for any time before the actual event or meeting, be an hour earlier, a day earlier, etc.
• Alerts and notifications-Let your customers be sure about their purchases and orders as soon as they place one. Send them payment alerts, ticket updates, etc.
• Reviews and feedbacks-We can also automate survey and feedback forms to be sent just after their purchase. Thus, the customers feel heard and you can also get quality feedback.
• Offers-With our services, you can send personalized SMS offers and weekly/monthly tip based on their purchases, browsing activity. You can also automate discounts and deals for particular occasions like anniversary, festivals, etc.
• Personalised Alerts-Offer a customer-centric business by automating trigger-specific SMSs based on customers’ favourite and most-used products, location, or any other specific user-behaviour.
• Order updates- You can also send the customers details regarding order dispatch, scheduled delivery, shipment, etc. Doing so, you also can lower your operation cost by confirming the timings.

Make the most of our phenomenal services to improve your sales, customer base, and benefit your business with smooth operations. Let’s join our hands and take your business to an automated ride to success.

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Created on Apr 18th 2020 09:15. Viewed 404 times.

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