5 dental website design tips to make a great first impression
by Dentist Wiz Dental Online Marketing SoftwareThink about the last time you searched for
information about a company – especially a company you didn't know particularly
well.
Did you call them right away or did you visit their
website first?
If you're like most people, you came to their site
after a Google search – which may be how you first discovered them – and tried
to find the information you were looking for there. .
Most people don't know what they are looking for.
If you're like most people and you're at the very
beginning of the sales funnel, you'll also mentally checkout and try to find
another similar business if you can't find what you're looking for very
quickly.
This is just as true for dental practices as it is
for any other business, which is why your dental website design is so
important. Your website will affect how people perceive your dental practice
and whether or not they call to book an appointment, so it should be well
designed and optimized to attract new patients.
In this post, we'll go over five different Dental website
design and marketing tips to ensure your site makes a great first
impression.
1. Your site
must be comprehensive
The introduction to this article shows the
importance of this concept. People flock to dentist sites to find the
information they are looking for. This includes people who are already
patients, but it's especially true for people who have never set foot in your
practice.
Dentist sites must be comprehensive.
Your site should answer every important question
you might assume people will call or ask (or just assume the answer) – even if
the information is clearly listed on Google. This includes :
- Your location, hours of operation and contact information
- Who you are and what are your references
- What services do you offer (do you offer emergency, cosmetic and/or surgical services?)
- Whether or not you take out insurance and, if so, what insurance you take
Remember that if users come to your site looking
for information and don't find it, they will look for it from your competitors.
2. Organize
your site for ease of use
You now have a lot of information about your
practice on your site. Excellent. Now organize them properly. People shouldn't
feel like they need a map to navigate your site and find what they need.
Again, it's all about ease of use and helping your
potential patients and current patients find the information they need as
quickly as possible.
Navigation
is essential.
Use an intuitive navigation bar or visible
drop-down menu to sort your content into the appropriate pages, like the
example page below.
It can be:
- Welcome
- About Us
- Contact
- Insurance
- Offered services
- Blog/News (if applicable)
- Customer testimonials (if applicable)
3. Have an
About Us section
Stand out from other practices and make a great
first impression by letting potential patients get to know you long before they
walk through the door by having a comprehensive "About Us" page on
your site.
This page can include a brief snippet of
information about what makes your firm different and what you offer, but it
should highlight the people who work there.
You should include biographies and photos of all
dentists who work there, and (at least) an office photo that includes your
office staff and hygienists. If the firm is quite small, also include
biographies and individual photos for them.
It is
important to highlight the people who work there.
This strategy can improve trust building and
relationship maintenance. One thing I've found over the years is that while a
lot of people hate going to the dentist, a lot of them also really like their
current dentist and/or hygienist.
Dentists and hygienists are people who have a
relationship of trust.
Personally, I've always been in that category, so
highlight what makes the patient experience with you great in these bios,
because you know it's not having plaque scraped off on their teeth.
4. Highlight
customer testimonials
Customer testimonials can make you stand out in an
instant, and it's easily the fastest way to earn the trust of new patients. My
dentist automatically sends emails after each cleaning asking for reviews. If
submitted, they ask if they can share those reviews publicly, and if so, they
list them on the site.
Even if you only get one great review for every ten
emails you send, you'll soon have a page full of great testimonials that you
can use to build trust.
You have two main options when it comes to
organizing reviews on your site. Some firms will put reviews in a slider bar,
or only feature a few on their homepage.
Others will place their best reviews on a
testimonials page, highly visible in the main navigation bar. Either way,
adding a few reviews (two or three) to the homepage will quickly capture users'
interest before they have a chance to sign you up.
5. Choose a
clean and professional design
When someone visits your site for the first time,
it's a bit like online dating: only the aesthetic aspect really matters.
Frankly, if your site looks like a mess, people won't stick around to see what
you have to say. You won't come across as believable, and we can all be
superficial and fickle people.
You are a healthcare provider, after all, and
patients may subconsciously trust you less to stay current on healthcare
practices if you can't even keep your site up to date.
Website
design is an essential part of your strategy.
Choose a design (or have your designer create) a
clean site with lots of white space. Keep clutter not just to a minimum, but
off your site altogether, and use a subtle color palette and easy-to-read text
that will display well on any screen.
Dental
Website Design Mistakes to Avoid
We've talked about what good things you can do to
help your site make a great first impression and attract more customers. Now,
let's take a quick look at what you shouldn't do wrong to hinder those efforts.
Dump all
your information on the homepage
Please don't do this. Never. Having information
overload and jamming everything you have to say on your homepage is one of the
fastest ways to get people to click away.
The homepage
is not a homepage.
It's too hard to find what they're looking for,
it's messy and it makes you look less professional. Don't lose your credibility
over this little mistake and be sure to add visual components like images
and/or videos as well as plenty of white space to make sure your site looks
great.
The
stagnation of your site
Many dental offices are guilty of this one. They
have a site built once and they feel like it's done. Not only should you update
it regularly based on changing SEO, keyword and design trends, but it is also
beneficial to add additional updated content regularly.
This often takes the form of a blog. Not only does
this give you more sustainability and keep users coming back, but it also helps
with SEO.
Not making
it easy for patients to contact you
Your site has a clearly indicated contact number,
but it is not optimized so that it becomes clickable on mobile? Do you have a
contact form that just asks for too much information upfront? Are your contact
details buried somewhere in the abstract and hard to find?
You will
never hear from these people.
If you want these dates to call you, you need to
make it as easy as possible for them. Include your contact details in the
header of your site, and make them clickable from mobile devices.
Neglect SEO
Search Engine Optimization (SEO) is a necessity to
get users to click on your site in the first place. Some practices just
randomly try to throw general dentistry keywords on a few pages and hope it
works.
Instead, use a combination of long-tail and
short-tail keywords that your specific audience is looking for, like " Dentistwiz
dentist," "Orlando teeth whitening," or "Roanoke dentist
takes insurance." Do keyword research for your specific region, and
optimize most heavily for location-based searches, because that's how you'll
best connect with your target audience.
Conclusion
Gone are the days when having a website was just a
great bonus for dental offices. It is now an obligation not only to have a
site, but to have an excellent one.
It's time to take stock of the situation.
A professional, well-designed site will give your
firm instant credibility and help you build trust with clients early on. They
will feel like your practice is modern and up-to-date and that you have nothing
to hide because everything is on full display.
Keep these website design tips in mind when
updating your site, and you'll be making a better impression in no time.
In this case, it is important to have a clear view
of the situation.
Feel like your site design needs an overhaul, or at
least a touch-up? Contact us to see how we can help you.
What do you think ? Have you used any of these Dental
marketing website USA tips to improve your site's performance? Which
are you going to implement? Let us know your thoughts in the comments below!
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Created on Sep 13th 2022 09:28. Viewed 170 times.